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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
"Quick delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Adrian B.
22 Feb 2026
Verified reviewEfficient and easy
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Paul P.
22 Feb 2026
Verified reviewThat classic polo is timeless
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Graham A.
22 Feb 2026
Verified reviewGreat looking shirt nice fit
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K. N.
22 Feb 2026
Verified reviewVery sitisfied with the staff at west field White City Lacoste
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Mark F.
22 Feb 2026
Verified reviewGood products very good value for money
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Gary M.
22 Feb 2026
Verified reviewPerfect
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Neil L.
22 Feb 2026
Verified reviewA classic label
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Andrew G.
22 Feb 2026
Verified reviewGreat product
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Jamie F.
22 Feb 2026
Verified reviewEasy to use quick delivery
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Clive M.
22 Feb 2026
Verified reviewI do not like the way you only select certain colours for the discount in the sale. if a product is on sale, it should be all colours. I dont like to dress like a clown in pink yellow or lime green , darker colours are my preference but they are rarely in the sale . I do not like that
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Lee R.
22 Feb 2026
Verified reviewGreat company
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Craig N.
22 Feb 2026
Verified reviewGreat Service
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Lorna G.
22 Feb 2026
Verified reviewThe service provided by Lacoste is excellent
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Darren P.
22 Feb 2026
Verified reviewRecently discovered Lacoste but now will be adding more to my wardrobe
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Tony B.
22 Feb 2026
Verified reviewPerfect service, I returned a pair that were too small and within a week from returning my account was credited and a fresh pair were delivered, absolutely outstanding service, thank you
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Adrian S.
22 Feb 2026
Verified reviewGreat service
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R. F.
22 Feb 2026
Verified reviewJust what I ordered
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Julie B.
22 Feb 2026
Verified reviewNicely packaged. Not creased on arrival
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Bright kwaku K.
22 Feb 2026
Verified reviewGood
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Ian P.
22 Feb 2026
Verified reviewFirst class service and delivery
Reviews displayed in chronological order
Contact
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