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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Z. Z.
4 Mar 2026
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Satisfied
Experience from: 1 Feb 2026
Steve Y.
4 Mar 2026
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Really nice
Experience from: 31 Jan 2026
Eugene G.
4 Mar 2026
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Fast service and good delivery service too
Experience from: 2 Feb 2026
Cameron W.
4 Mar 2026
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No I wouldn’t
Experience from: 31 Jan 2026
David M.
4 Mar 2026
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Very satisfied
Experience from: 2 Feb 2026
Jonathan G.
4 Mar 2026
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Product was in stock, and was delivered within a reasonable timescale.
Experience from: 30 Jan 2026
Robert P.
4 Mar 2026
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Website very user friendly. Great product and extremely quick delivery.
Experience from: 1 Feb 2026
Jeannot B.
4 Mar 2026
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I would be glad recommend Lacoste to my peeps
Experience from: 1 Feb 2026
John S.
4 Mar 2026
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Great choice and very easy to order. Communication is excellent, with quick despatch and delivery.
Experience from: 31 Jan 2026
Omar G.
4 Mar 2026
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I am satisfied
Experience from: 1 Feb 2026
S. R.
4 Mar 2026
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Quality clothing at reasonable price even more so in the sales
Experience from: 1 Feb 2026
Mark M.
4 Mar 2026
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A first class product delivered first class.
Experience from: 1 Feb 2026
Annabel G.
4 Mar 2026
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Lovely well known long standing quality brand
Experience from: 1 Feb 2026
Scott R.
4 Mar 2026
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I'm very satisfied with my order
Experience from: 31 Jan 2026
Nigel L.
4 Mar 2026
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Great service
Experience from: 31 Jan 2026
Adam C.
4 Mar 2026
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No issues !!
Experience from: 1 Feb 2026
Raymond A.
4 Mar 2026
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I'm very satisfied.
Experience from: 31 Jan 2026
D. T.
4 Mar 2026
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Good service happy with full process from ordering to delivery
Experience from: 1 Feb 2026
Caroline S.
4 Mar 2026
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satisfied with the product and delivery service
Experience from: 31 Jan 2026
Kostiantyn S.
4 Mar 2026
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Good
Experience from: 30 Jan 2026