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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Quick delivery no problem"
"Quick delivery"
"Always quality goods, fast delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Shaun J.
25 Apr 2026
Verified reviewGoods and service are brilliant
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Maurizio M.
25 Apr 2026
Verified reviewStill my fav designer, but too often they dont have the right size. and/or colour, in stock. Been on the mailing list for a couple of things for months now/
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Michael R.
25 Apr 2026
Verified reviewGreat purchase and shipping
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Paul H.
24 Apr 2026
Verified reviewI am very satisfied with my Lacoste purchase
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Nilgun C.
24 Apr 2026
Verified reviewNot at all.
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Mark B.
24 Apr 2026
Verified reviewI first started to notice Lacoste from their recent advertising campaign. Before that I knew very little about the brand, other than it was premium fashion brand. I signed up to their website and became a member. I took advantage of an offer of a free beach towel, and already with my next purchase from Lacoste I have another free item to claim, with a decent amount of time to do so. So far Lacoste has delivered outstanding service; quality items with a customer loyalty scheme that is well worth participating in.
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Kirsty D.
24 Apr 2026
Verified reviewI like shopping in store usually but online the item arrived very quick with zero issues
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Nilam P.
24 Apr 2026
Verified reviewI order from Lacoste regularly. Amazing clothing styles and comfort for my liking
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A. S.
24 Apr 2026
Verified reviewFast reliable service
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Martin H.
24 Apr 2026
Verified reviewLacoste is a little bit expensive, but quality is well worth it
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J. C.
24 Apr 2026
Verified reviewExcellent products
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Steve P.
24 Apr 2026
Verified reviewLacoste are a timeless brand that is brilliant
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William O.
24 Apr 2026
Verified reviewGreat colour
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Lukas B.
23 Apr 2026
Verified reviewNot satisfied at all bought shoes on 8th if March 2026 and soles not lasted even a month playing up to two times a week
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Amir A.
22 Apr 2026
Verified reviewVery good
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Paul B.
22 Apr 2026
Verified reviewEasy to order on line fast delivery
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D. R.
22 Apr 2026
Verified reviewGreat service fast and you get a 1hr window on deliveries which is good
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Garry C.
22 Apr 2026
Verified reviewGreat service
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D. C.
22 Apr 2026
Verified reviewI buy a lot from lacoste find them comfortable
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Michelle M.
22 Apr 2026
Verified reviewService is brilliant. Website excellent.
Reviews displayed in chronological order
Contact
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