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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 285 reviews since 22/05/2021

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4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Nouredine M.
14 May 2026
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better to buy from shop to avoid being desapointed
Experience from: 16 Apr 2026
Decklyn C.
14 May 2026
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Good 10/10
Experience from: 14 Apr 2026
Shubhash S.
14 May 2026
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Of course, I am a Lacoste loyalist.
Experience from: 16 Apr 2026
Mike W.
14 May 2026
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All good.
Experience from: 16 Apr 2026
Jacqueline M.
14 May 2026
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Good products
Experience from: 10 Apr 2026
I. G.
14 May 2026
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Totally satisfied
Experience from: 14 Apr 2026
Mark S.
14 May 2026
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Should be free delivery on all Lacoste products
Experience from: 13 Apr 2026
Shaun K.
14 May 2026
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Brilliant
Experience from: 14 Apr 2026
Hadi B.
14 May 2026
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I’m very satisfied with the service lacoste gave me
Experience from: 16 Apr 2026
Jekaterina R.
14 May 2026
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Im happy with service
Experience from: 14 Apr 2026
J. H.
14 May 2026
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Top quality
Experience from: 12 Apr 2026
Eric N.
14 May 2026
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Great items
Experience from: 12 Apr 2026
Jason B.
14 May 2026
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Polo is Lacoste:-]
Experience from: 3 Apr 2026
Steve M.
14 May 2026
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Couldn’t be happier .. Lacoste just gets better & better .. been wearing Lacoste since 1983
Experience from: 11 Apr 2026
Joan M.
14 May 2026
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Great service
Experience from: 13 Apr 2026
Joergen L.
14 May 2026
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very nice materials
Experience from: 13 Apr 2026
Gopinath reddy N.
14 May 2026
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I’m satisfied with lactose service
Experience from: 12 Apr 2026
Ksawier L.
14 May 2026
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Im satisfied with the service lacoste provided first time I ordered and im happy with the result
Experience from: 11 Apr 2026
P. A.
14 May 2026
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Always had good service in store
Experience from: 12 Apr 2026
Dean P.
13 May 2026
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Top quality garment from Lacoste as always
Experience from: 13 Apr 2026