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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 276 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Very swift delivery !"

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

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5 ★

Mark P.
21 Jun 2026
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I would not recommend footwear
Experience from: 18 May 2026
Rich W.
21 Jun 2026
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Fast service
Experience from: 21 May 2026
Raymond W.
21 Jun 2026
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Great service
Experience from: 18 May 2026
Matthew C.
20 Jun 2026
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Great service
Experience from: 21 May 2026
Owobukola O.
20 Jun 2026
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The product is very comfortable to wear. I like it.
Experience from: 21 May 2026
Gavin V.
20 Jun 2026
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I really like Lacoste so I would definitely recommend.
Experience from: 20 May 2026
Andrew S.
20 Jun 2026
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A1.
Experience from: 21 May 2026
Noel S.
20 Jun 2026
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I'm happy with Lacoste but it's a shame you can't amend/group orders after placing them so you don't pay delivery fees multiple times.
Experience from: 16 May 2026
John N.
20 Jun 2026
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Excellent service as usual top brand with top values
Experience from: 21 May 2026
Ian H.
20 Jun 2026
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Quality & customer service is 2nd to none
Experience from: 21 May 2026
Lee H.
20 Jun 2026
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Lacoste has always been av important heritage brand
Experience from: 20 May 2026
Shaun C.
20 Jun 2026
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Yes I would recommend
Experience from: 19 May 2026
Funmi A.
20 Jun 2026
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Yes
Experience from: 16 May 2026
Alex P.
20 Jun 2026
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Great
Experience from: 21 May 2026
Ian H.
20 Jun 2026
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Definitely
Experience from: 19 May 2026
Paul N.
20 Jun 2026
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You know what your buying with Lacoste , great timeless design and quality
Experience from: 15 May 2026
Peter G.
19 Jun 2026
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Classic fashion
Experience from: 19 May 2026
Andrew C.
19 Jun 2026
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love Lacoste
Experience from: 19 May 2026
Robert A.
19 Jun 2026
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This is a company that has never failed to live up to its name
Experience from: 19 May 2026
Jaso J.
19 Jun 2026
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Excellent company
Experience from: 17 May 2026