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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 276 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Very swift delivery !"

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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5 ★

Brian D.
25 Jun 2026
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Always quality clothing
Experience from: 22 May 2026
John S.
25 Jun 2026
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Always very good quality
Experience from: 23 May 2026
John I.
25 Jun 2026
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As always another great product from Lacoste well done 👍🏴󠁧󠁢󠁥󠁮󠁧󠁿
Experience from: 22 May 2026
Michelle M.
25 Jun 2026
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Very satisfied
Experience from: 24 May 2026
Sharon H.
25 Jun 2026
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Customer service is excellent and the loyalty rewards are well worth doing
Experience from: 23 May 2026
David S.
25 Jun 2026
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As always quick delivery and great product
Experience from: 22 May 2026
Xenophon R.
25 Jun 2026
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The sizing tool has not worked perfectly. I have gone dieting in order to get my polo shirts right to size. I have been wearing XL / 6 so far and since 1995 but unfortunately I decided to use your sizing tool.
Experience from: 22 May 2026
Gareth O.
25 Jun 2026
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Good quality customer interface
Experience from: 22 May 2026
David B.
25 Jun 2026
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Never had a problem with anything from Lacoste been wearing it since the early 80s and still a classic look
Experience from: 22 May 2026
Roy W.
25 Jun 2026
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Great service delivered in a box so extra safe from damage.
Experience from: 25 May 2026
Peter B.
25 Jun 2026
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Good service and excellent products
Experience from: 21 May 2026
Wayne R.
25 Jun 2026
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Excellent collection of men’s wear
Experience from: 25 May 2026
George C.
25 Jun 2026
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Quick delivery
Experience from: 22 May 2026
Joanne C.
25 Jun 2026
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You can't fault Lacoste for it's quality it never fails
Experience from: 23 May 2026
Alan L.
25 Jun 2026
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As always, Lacoste consistently produces quality, superior and classic pieces. My first choice for purchases.
Experience from: 23 May 2026
Mark C.
25 Jun 2026
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Easy to use. Lots of great products. Clothes are true to size, comfortable and as always stylish
Experience from: 24 May 2026
Stephen D.
25 Jun 2026
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Good shipping times
Experience from: 23 May 2026
Tracey K.
25 Jun 2026
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Easy to order and fast delivery with accurate updates
Experience from: 23 May 2026
Gary S.
25 Jun 2026
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No problems. Thanks
Experience from: 24 May 2026
Donna H.
25 Jun 2026
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See above comments. Prior to my last order,I had no complaints.
Experience from: 24 May 2026