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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 276 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Very swift delivery !"

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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5 ★

Will L.
28 Jun 2026
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Love the quality and style
Experience from: 28 May 2026
Maggy H.
28 Jun 2026
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Very good
Experience from: 28 May 2026
David W.
28 Jun 2026
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Class quality items with a classic touch. My go to every time.
Experience from: 27 May 2026
Marios C.
25 Jun 2026
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Very satisfied
Experience from: 28 May 2026
M. O.
25 Jun 2026
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Lacoste is the best
Experience from: 28 May 2026
Karime B.
25 Jun 2026
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La coste still classy
Experience from: 26 May 2026
Tomasz W.
25 Jun 2026
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I’m wearing the Lacoste products for a very long time and finally managed to buy shorts that 3/4 lengths which are very comfortable and great fabric too. I wish to see more shorts like these I purchased
Experience from: 27 May 2026
Jonathan J.
25 Jun 2026
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Excellentl
Experience from: 26 May 2026
Bhaven O.
25 Jun 2026
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Straightforward and easy to buy on line
Experience from: 26 May 2026
Carol M.
25 Jun 2026
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Arrived on time comfortable to wear
Experience from: 27 May 2026
Arshad M.
25 Jun 2026
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I love Lacoste clothing
Experience from: 26 May 2026
P. O.
25 Jun 2026
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Service is very good
Experience from: 21 May 2026
Philip W.
25 Jun 2026
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Extremely satisfied with how easy to order and delivery .
Experience from: 28 May 2026
Anthony G.
25 Jun 2026
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Great service
Experience from: 25 May 2026
Matt J.
25 Jun 2026
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It came in a nice bag
Experience from: 27 May 2026
Belle L.
25 Jun 2026
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not satisfied
Experience from: 28 May 2026
O. S.
25 Jun 2026
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All good
Experience from: 28 May 2026
Ilko G.
25 Jun 2026
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Overall very good customer service.
Experience from: 27 May 2026
T. H.
25 Jun 2026
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Love Lacoste but please sort you denim fit
Experience from: 22 May 2026
Joe M.
25 Jun 2026
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Yes
Experience from: 27 May 2026