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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Tim P.
11 Aug 2026
Verified reviewOrdered tee shirt online BUT they don't deliver to Northern Ireland (part of the United Kingdom). Had to get it sent to a relatives address in England and they had to post it on.
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K. C.
11 Aug 2026
Verified reviewSo simple to deal with and excellent delivery service
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S. O.
11 Aug 2026
Verified reviewThe website is easy to use, as is checkout and the quality of the items I have bought has been excellent.
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W. R.
11 Aug 2026
Verified reviewExcellent service and cap!
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J. S.
11 Aug 2026
Verified reviewLovely quality as always
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Dean P.
11 Aug 2026
Verified reviewComfortable, stylish looking. Great fit and wash really well! I own several pairs, these are my go to shorts for an evening out and about on holidays.
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Sean R.
11 Aug 2026
Verified reviewdoesn’t show sweat when hot
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N. P.
11 Aug 2026
Verified reviewEasy navigating the website. Accurate information is available with regards to fit and size.
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Ian B.
11 Aug 2026
Verified reviewGood fit like it style and sale price got the brown sneaker with black sole not as well made as that but decent summer shoe
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Arhin B.
11 Aug 2026
Verified reviewThere was a female staff member at the Stratford mall branch that was so unprofessional when I decided to return a slide I bought online. She looked at me in a condescending manner and I felt unwelcome in the shop. It was only the male Asian at the counter that really helped me with the whole return policy. I returned the slide and bought a different brand in a different store.
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M. S.
11 Aug 2026
Verified reviewGreat service, superb product, fantastic price.
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Chris N.
11 Aug 2026
Verified reviewThe Best Polo Shirt Ever Made
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Nikolay V.
11 Aug 2026
Verified reviewFast delivery. These trainers are extremely comfortable and lightweight .Walking with them feels like you are steeping on very soft clouds. I am so happy with the purchase.
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Yassine B.
8 Aug 2026
Verified reviewPerfect
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Dereck emmanuel M.
8 Aug 2026
Verified reviewAwesome
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Maria dolores M.
8 Aug 2026
Verified reviewBeautiful shirt.The fit was nice too
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Amir A.
8 Aug 2026
Verified reviewAbsolutely love the colour and it's not disappointed in the flesh - I get lots of compliments on it too!
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Nikki W.
8 Aug 2026
Verified reviewGreat service. Was a delay in delivery due to sale but they credited the delivery charge
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Mark J.
8 Aug 2026
Verified reviewGood fit
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Scott M.
7 Aug 2026
Verified reviewExcellent.
Reviews displayed in chronological order
Contact
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