Review Summary
Kidinn is praised for fast delivery, good packaging, and items arriving as described. A few customers were disappointed by late parcels, one wrong address, and one order that never showed up in the locker.
Delivery
"Fast delivery, perfect safety package - everythin PERFECT !!!! Thank you !!!"
"Good quality product as described and delivered in good time"
"Love the service, I have bought several times and all arrived with in the time snd no breakages"
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A. A.
22 Nov 2022
Verified reviewVery impressed with both the process and the product. Excellent communication and tracking info. Great looking case which I am sure will do many journeys. Can't wait to see my daughter's face on Christmas day Thank you
Reply from Kidinn.com
Dear John , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Nov 2022
Verified reviewVery good
Reply from Kidinn.com
Dear Edward , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Kidinn.com
Dear Edward , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2022
Verified reviewThe model 1000 is far cheaper than the 1000i. It's about the same price as the new 800 model but with better filtering system. It only took just a week to arrive to the UK understanding that it was shipped from overseas. It doesn't have a timer but I'm ok with it as it will slow down automatically its speed when the air quality has been improved.
Reply from Kidinn.com
Dear Tina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Nov 2022
Verified reviewI bought this dinosaur for my Grandson for Christmas so haven't seen his reaction yet but I think it's great. The most outstanding thing for me was the tracking of my item, it's brilliant, the information is so up to date I was never unsure where my item was, some of our delivery companies could take a leaf out of their book.
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A. A.
9 Nov 2022
Verified reviewVery good service
Reply from Kidinn.com
Dear Rungsima , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Nov 2022
Verified reviewGreat idea for kids
Reply from Kidinn.com
Dear Heather , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Nov 2022
Verified reviewThe product was good quality & arrived packaged well, very pleased
Reply from Kidinn.com
Dear Fiona , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Kidinn.com
Dear Natalie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Nov 2022
Verified reviewSlow tracking updates. Told us that the items had not left Malaga on the day delivery was due. When did arrive, only one of the two items arrived. The other came two days later, but the tracking told us that all items had been delivered to us! No option to cancel or offer free return for inconvenience. Would not recommend, sorry.
Reply from Kidinn.com
Hello , We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Regards
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A. A.
6 Nov 2022
Verified reviewI was worried about ordering from Kidinn due to other reviews I had read, however the service was excellent. I ordered from the UK and the trainers arrived within 4 days, full tracking all the way. My little boy is going to love them!
Reply from Kidinn.com
Dear Wendy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Nov 2022
Verified review1st class service, great communication regarding update for delivery, 5☆☆☆☆☆
Reply from Kidinn.com
Dear Belinda , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Kidinn.com
Dear Natalie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Oct 2022
Verified reviewnice looking item,
Reply from Kidinn.com
Dear Johan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Kidinn.com
Dear Belinda , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Oct 2022
Verified reviewI Saw some bad reviews on trustpilot and I was very hesitant to purchase, but i received my items on time and I’m very happy w the items I purchased (:
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A. A.
15 Oct 2022
Verified reviewDelivery within a week :)
Reply from Kidinn.com
Dear Oliver, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Oct 2022
Verified reviewExcellent
Reply from Kidinn.com
Dear Susan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Kidinn.com
Dear Rønn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Oct 2022
Verified reviewVery good
Reply from Kidinn.com
Dear Susan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Oct 2022
Verified reviewPeople told me not to buy from this website. Well, I did and I am glad I did. Super fast shipping
Reply from Kidinn.com
Dear Laura , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Kidinn.com
Dear Najla , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Oct 2022
Verified reviewItems as described and arrived promptly
Reply from Kidinn.com
Dear Jim , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Sept 2022
Verified reviewSimple process. Good site excellent prices. Deplorable delivery times. But it is international I suppose.
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A. A.
16 Sept 2022
Verified reviewFantastic! My son was over the moon with his dinosaur and it was way bigger than expected! Win-win
Reply from Kidinn.com
Dear Stefan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Kidinn.com
Dear Monica , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Sept 2022
Verified reviewFirst Class Service Would Highly Recommend 100%
Reply from Kidinn.com
Dear Monica , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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