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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"All was delivered well to our little island in Greece and in time as planned. No issues at all! We will order again!"
"Very good prices, a wide selection of wines, transparent auctions, speedy delivery and very clean and professional packaging."
"Very Good, and pain free delivery."
Digital experience
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
"The best wine auction site with the largest selection of wines, an equally good fixed price selection, very easy to navigate the site, extraordinary…"
The best wine auction site with the largest selection of wines, an equally good fixed price selection, very easy to navigate the site, extraordinary customer service with the fastest temperature controlled shipment at the most competitive price and follow-up! 5 stars all throughout
"Great platform, lots of choices, good price point plus the insights on the wines and vintages is one of a kind"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
11 Jul 2022
Verified reviewVery good, as usual
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A. A.
11 Jul 2022
Verified reviewfast, safe, exellent
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A. A.
11 Jul 2022
Verified reviewVery swift delivery, excellent packaging. Great range of wines.
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A. A.
11 Jul 2022
Verified reviewGood wine - both fixed price and auctions.
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A. A.
11 Jul 2022
Verified reviewI am glad that you keep providing international shipping!!
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A. A.
11 Jul 2022
Verified reviewThe best Auction find here
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A. A.
11 Jul 2022
Verified reviewGood service and great price! Quick delivery
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A. A.
11 Jul 2022
Verified reviewExcellent service
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A. A.
11 Jul 2022
Verified reviewCan absolutely recommend iDealwine! A fine selection of wines both at fixed prices and auction. Super easy to bid and secure some wines that are otherwise difficult to obtain. Delivery is fast and wines are very well taken care of.
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A. A.
11 Jul 2022
Verified reviewBest service ever!
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A. A.
11 Jul 2022
Verified reviewTHE BEST SERVICE
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A. A.
11 Jul 2022
Verified reviewPoor user journey. Couldn't pay online. Necessary details to pay by bank transfer also not available so had to contact customer support. Took three days to manage to pay for the order, but also couldn't easily cancel it. Then courier service (Fedex) experience very bad. No flexibility in arranging delivery, didn't keep to their dates, no communication. Turned up weeks after the event. Also Brexit related tariff fees totally unclear until the bill arrives from Fedex. I know that's not iDealwine's fault, but it's still irritating.
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A. A.
11 Jul 2022
Verified reviewGreat Service and no issues with the order. Thanks!
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A. A.
11 Jul 2022
Verified reviewI haven’t received my order!!!
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A. A.
11 Jul 2022
Verified reviewgreat selection of hard to find items but shipping to the USA has been a problem. 3 weeks later, still waiting on my order.
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A. A.
11 Jul 2022
Verified reviewLoved it
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A. A.
11 Jul 2022
Verified reviewNot superfast but everything ok
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A. A.
11 Jul 2022
Verified reviewxxxx
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A. A.
8 Jul 2022
Verified reviewIt was the best delivery
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A. A.
8 Jul 2022
Verified reviewLe site est simple, efficace.Les prix raisonnables.
Reviews displayed in chronological order
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