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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"Good, fast and reliable"
"Fast and well packed. Very good"
"Très bonne transaction. expédition rapide et bon emballage."
Digital experience
"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"
Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig, und ich hatte einen sehr positiven Eindruck vom gesamten Kaufprozess. Vielen Dank für den ausgezeichneten Service!
"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
30 Oct 2023
Verified reviewBuona esperienza di acquisto su idealwine che consiglio, le note negative sono state le spese di spedizione più alte della concorrenza e il fatto che il deposito gratuito delle bottiglie acquistate sia solo 45 giorni, troppo poco per garantire un acquisto sereno in estate.
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A. A.
30 Oct 2023
Verified reviewBest wine shop in the business.
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A. A.
30 Oct 2023
Verified reviewGreat service.
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A. A.
30 Oct 2023
Verified reviewThe site is very good even if when they apply discounts the price is increased! Shipping is only sufficient: very long times, invalid tracking, unprotected wooden crates which therefore arrive slightly damaged.
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A. A.
16 Oct 2023
Verified reviewEverything was perfect as usual
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A. A.
15 Oct 2023
Verified reviewGreat service, unbeatable price and quick delivery
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A. A.
15 Oct 2023
Verified reviewSehr verpackt gut.
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A. A.
15 Oct 2023
Verified reviewWell organized ordering, including auction process, and fast delivery
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A. A.
14 Oct 2023
Verified reviewVery good, great service. I would recommend.
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A. A.
14 Oct 2023
Verified reviewVery good choice, service and whole procedure, prices are high sometimes though.
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A. A.
14 Oct 2023
Verified reviewTutto perfetto
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A. A.
14 Oct 2023
Verified reviewAll good!
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A. A.
12 Oct 2023
Verified reviewIt took too many days to prepare and send the order. Even though I placed the order on Monday morning, it arrived the following week. Anyway, great packaging and very protective for the bottles.
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A. A.
11 Oct 2023
Verified reviewGreat selections, great prices and great delivery service - what more does one need to say say??
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A. A.
10 Oct 2023
Verified reviewNice service, quick delivery
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A. A.
10 Oct 2023
Verified reviewAlthough I was quite satisfied with previous orders and the speed of delivery, I was concerned that the most recent delivery was delayed by over 10 days.
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A. A.
10 Oct 2023
Verified reviewA delight to find on the web. A few things could be improved in the follow up after a successful bid, but overall I'm very pleased with the firm and the product.
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A. A.
10 Oct 2023
Verified reviewLike everytime. Great experience
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A. A.
10 Oct 2023
Verified reviewlivraison ponctuelle et fiable. Merci
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A. A.
10 Oct 2023
Verified reviewExcellent
Reviews displayed in chronological order
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