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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"Good, fast and reliable"
"Fast and well packed. Very good"
"Très bonne transaction. expédition rapide et bon emballage."
Digital experience
"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"
Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig, und ich hatte einen sehr positiven Eindruck vom gesamten Kaufprozess. Vielen Dank für den ausgezeichneten Service!
"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
24 Feb 2024
Verified reviewEverything is perfect! I love the wines, great prizes too! Fast delivery, sometimes faster than buying in Germany.
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A. A.
24 Feb 2024
Verified reviewGood wine, fair price. Only 4 stars because of the shipping process. I asked if the could wait with the shipping, but they didnt. Everything but that was perfect
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A. A.
24 Feb 2024
Verified reviewStill haven’t got my shipment
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A. A.
21 Feb 2024
Verified reviewThe five stars reflect my feelings about iDealwine.
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A. A.
21 Feb 2024
Verified revieweverything is perfect
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A. A.
21 Feb 2024
Verified reviewI live in South Korea. I have been a customer for many years. I have very seldom had a reason to complain, and when I have, it has been resolved efficiently and professionally. The five stars reflect my feelings about IDealwine
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A. A.
21 Feb 2024
Verified reviewThe delivery takes too much time. Moreover it's not so clear that the delivery needs an his own payment
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A. A.
21 Feb 2024
Verified reviewOrdered in early October, received late January! No communication from them in the meantime
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A. A.
21 Feb 2024
Verified reviewExcellente
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A. A.
17 Feb 2024
Verified reviewThe best place to buy high class wine. Keep up the good work. Wine was in Germany in no time. Posting is very cheap with the option to add many wines.
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A. A.
17 Feb 2024
Verified reviewSito con una altissima qualità di prodotti;servizio efficiente con consegne rapide ed accurate. Altamente raccomandabile.
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A. A.
17 Feb 2024
Verified reviewGreat choice but not always clear what is at auction and what is fixed price, how much extra you have to pay for the auction, how to combine separate orders for shipping, etc. Also once did not have vintage mentioned for a bottle even though it was available. Otherwise good choice for French wine, a little less so for others.
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A. A.
17 Feb 2024
Verified reviewMy order was confirmed as delivered but was not. I managed to locate the package 5 miles away in a public house. No urgency was shown or help really offered. I collected the package myself.
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A. A.
17 Feb 2024
Verified reviewIt's been hard to reach you and understund the reason why the shipmente was't sent and also was'n clear that I didn't pay the shipment during the order.
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A. A.
17 Feb 2024
Verified reviewperfect
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A. A.
17 Feb 2024
Verified reviewEasy to use website, easy ordering process, fast and safe delivery as always. In one word: great.
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A. A.
17 Feb 2024
Verified reviewWell packed, verry good quality, exactly as it is in descriprion!
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A. A.
17 Feb 2024
Verified reviewSuperb selection, service and delivery times. Highly recommended.
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A. A.
17 Feb 2024
Verified reviewEverything ok , as usual !!! Thanks.I can only say that for me it will be better to pay cash at receveing of the bottles . Please make it possible !!
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A. A.
17 Feb 2024
Verified reviewVery confussing site and proces after winning an auction. Would really need an updated site.
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