What do Internet users think about idealwine.com ?

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does. The selection of wine is often praised, especially the Burgundy range, and reviews also mention fair pricing, reliable service and careful handling of orders. Some customers appreciate having orders grouped together and shipping costs reduced, while others value auction integrity and the feeling that everything is handled professionally. idealwine gathers overwhelmingly positive reviews with 2635 reviews published in total and an average rating of 4.6 stars.

What is idealwine.com's address ?

190, rue d'Estienne d'Orves 92700 COLOMBES

Reviews for Idealwine.com

Total: 2 635 reviews since 05/01/2017

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4.6

Based on 735 reviews from the last 12 months

5

78%
4

9%
3

4%
2

3%
1

6%

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Review Summary

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.

This summary is AI-Generated

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Helpful?

Delivery

214 reviews mention delivery, with 80% positive feedback.

"Good, fast and reliable"

"Fast and well packed. Very good"

"Très bonne transaction. expédition rapide et bon emballage."

Digital experience

59 reviews mention the digital experience, with 88% positive feedback.

"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"

"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."

"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"

Choice

39 reviews mention choice, with 92% positive feedback.

"Excellent selection of wines not imported to the USA"

"A good selection for people who are looking for something special that is no longer available online or in shops."

"Easy process and great shipping and storing options."

Team expertise

22 reviews mention our team's expertise, with 95% positive feedback.

"Goede collectie, duidelijke informatie en goede klantenservice."

"very fast and very professional handling"

"Great customer service, I would definitely use again"

Responsiveness

17 reviews mention our responsiveness, with 94% positive feedback.

"Fast and efficient!"

"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."

"Quick reply by Asia local team"

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5 ★

A. A.
11 May 2024
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Great service and quality
Experience from: 18 Apr 2024
A. A.
11 May 2024
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Excellent selection of wine
Experience from: 15 Apr 2024
A. A.
11 May 2024
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Everything really perfect!
Experience from: 22 Apr 2024
A. A.
11 May 2024
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As usual well packed and promptly delivered. Thank you!
Experience from: 16 Apr 2024
A. A.
11 May 2024
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5 stars...
Experience from: 13 Apr 2024
A. A.
11 May 2024
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My delivery never arribe at home
Experience from: 10 Apr 2024
A. A.
11 May 2024
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Fast delivery Nice and safe packaging The only problem is i cant stop ordering wines due to the nicenesses
Experience from: 15 Apr 2024
A. A.
11 May 2024
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Simple and effective, although more time should be allowed to ensure a full box of 6 bottles can be secured
Experience from: 22 Mar 2024
A. A.
11 May 2024
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Great wines, fast delivery and quick response on mail correspondance
Experience from: 15 Apr 2024
A. A.
11 May 2024
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Satisfying in every little bit 👍🏻😎
Experience from: 11 Apr 2024
A. A.
11 May 2024
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Great wines great service!
Experience from: 14 Apr 2024
A. A.
11 May 2024
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everything worked like charm
Experience from: 11 Apr 2024
A. A.
11 May 2024
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The site is well structured, the possibility to stock some bottles is fantastic, order and shipment correctly managed
Experience from: 11 Apr 2024
A. A.
11 May 2024
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Bottiglie perfette, veloci e disponibili.
Experience from: 10 Apr 2024
A. A.
11 May 2024
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All good
Experience from: 25 Mar 2024
A. A.
11 May 2024
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Good variety of wines to choose, delivery to a pick up point is fast and smooth
Experience from: 11 Apr 2024
A. A.
11 May 2024
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L'azienda non si è preoccupata di informarmi che la mia spedizione non poteva partire perché dall'ordine mancava una bottiglia. Così, per 5o € mancanti, hanno tenuto per due settimane fermo un ordine di oltre 1.ooo € finché non sono intervenuto a chiedere spiegazioni. Ora, che una bottiglia descritta come disponibile al momento dell'ordine sia invece out of stock è di per sé già una grave carenza del sistema informatico, ma il fatto che l'accaduto venga tenuto nascosto al cliente è davvero grave. Tanto più che la sostituzione della bottiglia mancante non è mai stata fatta! E se non avessi chiesto spiegazioni, quanto altro tempo avrei dovuto attendere? Poi, l'azienda per scusarsi dell'inconveniente, mi ha inviato in omaggio una bottiglia di vino. Devo, tuttavia, precisare che in cinque anni è la prima volta che capita un inconveniente del genere. Però mi è stato chiesto un parere su questa esperienza, quindi....
Experience from: 14 Apr 2024
A. A.
11 May 2024
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In orario, ma imballaggio un po' leggerino. Comunque nessun danno
Experience from: 12 Apr 2024
A. A.
11 May 2024
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Tutto ok, grazie
Experience from: 27 Mar 2024
A. A.
11 May 2024
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Easy transaction. Fast and secure delivery. Near perfection.
Experience from: 25 Mar 2024