Go to website
Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
-
A. A.
19 Nov 2022
Verified reviewErm l,ve not ask my wife to see how her bum feel soft or too softies
-
A. A.
19 Nov 2022
Verified reviewClear and straightforward
-
A. A.
19 Nov 2022
Verified reviewFab site and bri brilliant delivery service
-
A. A.
16 Nov 2022
Verified reviewI’m sad to see the prices have increased , but they are the nappy pants my poor child prefers so have to put up with the increase . Excellent quick delivery 🙌
-
A. A.
16 Nov 2022
Verified reviewexcellent service
-
A. A.
15 Nov 2022
Verified reviewDelivery excellent, kept well informed
-
A. A.
15 Nov 2022
Verified reviewVery prompt response from placing order, which is on its way
-
A. A.
15 Nov 2022
Verified reviewStraight forward order no issues
-
A. A.
15 Nov 2022
Verified reviewEvery aspect of this order was excellent.
-
A. A.
12 Nov 2022
Verified reviewBrilliant service.
-
A. A.
11 Nov 2022
Verified reviewQuick and came in time but very expensive
-
A. A.
10 Nov 2022
Verified reviewA new product ordered twice now for my son who has autism and is still in nappies. No problems ordering and very easy
-
A. A.
10 Nov 2022
Verified reviewSuper quick easy service.
-
A. A.
10 Nov 2022
Verified reviewNavigation was straightforward, until trying to get to payment. It was possibly my fault, but it took many attempts before I finally got through. However, I would not hesitate to order anything again if I found myself in a similar situation facing insufficient night-time pads due to bureaucrasy and delays for assessments and trial pads, while facing the need to have suitable upgraded pads for overnight for respite care for a week. Thank you
-
A. A.
10 Nov 2022
Verified reviewAs always, despatch is prompt and delivery equally so.
-
A. A.
10 Nov 2022
Verified reviewEasy ordering process and very prompt delivery and use regularly.
-
A. A.
10 Nov 2022
Verified reviewSatisfactory
-
A. A.
10 Nov 2022
Verified reviewOrdered one day arrived the next.
-
A. A.
10 Nov 2022
Verified reviewThe site was ok Good Service ad probably a quick delivery
-
A. A.
10 Nov 2022
Verified reviewAlways helpful and very efficient
Reviews displayed in chronological order
Contact
Go to website
Certification
