What do Internet users think about id-direct.com ?

id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly. Reviews also mention good customer service, sensible pricing, and a site that makes it easy to find what is needed. Some customers say they would definitely reorder, which fits the generally smooth experience described. id-direct gathers overwhelmingly positive feedback with 2975 reviews published in total and an average rating of 4.5 stars.

Reviews for Id-direct.com

Total: 2 975 reviews since 19/11/2019

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.5

Based on 726 reviews from the last 12 months

5

81%
4

9%
3

4%
2

2%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Delivery

584 reviews mention delivery, with 85% positive feedback.

"Easy to order,excellent product and very prompt delivery"

"Needed quick and they were."

"Prompt delivery, nice lad ."

Digital experience

191 reviews mention the digital experience, with 89% positive feedback.

"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."

"Site easy to navigate. Sometimes size out of stock"

"Very clear website, easy to order and quick delivery"

Responsiveness

43 reviews mention our responsiveness, with 95% positive feedback.

"Always helpful Friendly helpful staff Prompt delivery Thank you"

"Very good prompt service. Cannot be faulted."

"Excellent and prompt service !"

Team expertise

23 reviews mention our team's expertise, with 96% positive feedback.

"No complaints very efficent service thoroughly recommend."

"Good service. Would recommend"

"Very good service Would highly recommend"

Choice

11 reviews mention choice, with 100% positive feedback.

"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"

"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."

"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."

Friendliness & courtesy

10 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Delivery man is aways on time and very kind."

"Customer Service was fabulous! Very helpful and able to advise on products"

"Friendly and helpful communication on the telephone and quick delivery."

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
1 Aug 2023
Verified review
Collected and verified by Verified Reviews
Simple reordering, press the button to reorder then edit if need to increase or decrease.
Experience from: 29 Jul 2023
A. A.
30 Jul 2023
Verified review
Collected and verified by Verified Reviews
Excellent
Experience from: 28 Jul 2023
A. A.
27 Jul 2023
Verified review
Collected and verified by Verified Reviews
Easy ordering and easy to use web site
Experience from: 24 Jul 2023
A. A.
25 Jul 2023
Verified review
Collected and verified by Verified Reviews
Delivery is quick and this is the best place I have found for the pads at a decent price
Experience from: 22 Jul 2023
A. A.
25 Jul 2023
Verified review
Collected and verified by Verified Reviews
Simple and easy ordering process.
Experience from: 24 Jul 2023
A. A.
24 Jul 2023
Verified review
Collected and verified by Verified Reviews
Easy to find what I was looking for. Good range of choice. Fast delivery and good notifications of delivery.
Experience from: 21 Jul 2023
A. A.
24 Jul 2023
Verified review
Collected and verified by Verified Reviews
ID Direct are always easy to order from and delivery is always very quick.
Experience from: 6 Jul 2023
A. A.
22 Jul 2023
Verified review
Collected and verified by Verified Reviews
Excellent site, shipping is fast and customer service when required are very helpful
Experience from: 20 Jul 2023
A. A.
22 Jul 2023
Verified review
Collected and verified by Verified Reviews
very easy to order from this site.
Experience from: 18 Jul 2023
A. A.
21 Jul 2023
Verified review
Collected and verified by Verified Reviews
Easier to navigate
Experience from: 20 Jul 2023
A. A.
20 Jul 2023
Verified review
Collected and verified by Verified Reviews
Amazing company, very helpful happy respectful costumer service staff, I wasn’t sure on size needed and they happily sent one of each size free and were more than happy to help. Products are made to a top standard. Prices set at what they are now seems pricey however the junior pants hold a lot of wet. Compared to any other junior brand nappies I’ve tried for my children I always buy a case as works out cheaper as Product lasts longer as they hold more wet than other brands so don’t go through so many in one night. wouldn’t buy from any other company. Nothing but positives from this company so far and been ordering from them a few years or so now. Highly Recommend!
Experience from: 18 Jul 2023
A. A.
20 Jul 2023
Verified review
Collected and verified by Verified Reviews
Very easy to place my ordered that was to delivered fast.
Experience from: 13 Jul 2023
A. A.
19 Jul 2023
Verified review
Collected and verified by Verified Reviews
Website is fine to navigate and company provide regular updates relating to delivery.
Experience from: 18 Jul 2023
A. A.
19 Jul 2023
Verified review
Collected and verified by Verified Reviews
Very good.
Experience from: 3 Jul 2023
A. A.
18 Jul 2023
Verified review
Collected and verified by Verified Reviews
Easy to order online
Experience from: 15 Jul 2023
A. A.
18 Jul 2023
Verified review
Collected and verified by Verified Reviews
Easy to use and navigate web site, really good updates on delivery and a number one carrier, who give an hour time slot, Brilliant.
Experience from: 13 Jul 2023
A. A.
14 Jul 2023
Verified review
Collected and verified by Verified Reviews
Easy pleasant transaction and a first class service from the customer service team. Who are very helpful.
Experience from: 13 Jul 2023
A. A.
12 Jul 2023
Verified review
Collected and verified by Verified Reviews
Absolutely satisfied with every aspect of this company,their website is easy to navigate goods arrive extremely quickly always well packaged prices competitive even their courier service is great all round excellent service and hope to continue with them
Experience from: 11 Jul 2023
A. A.
12 Jul 2023
Verified review
Collected and verified by Verified Reviews
Good
Experience from: 10 Jul 2023
A. A.
11 Jul 2023
Verified review
Collected and verified by Verified Reviews
Easy to use the website, good quality younger person products and gets delivered quickly.
Experience from: 10 Jul 2023