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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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L. A.
23 Feb 2025
Verified reviewOrdered for my mum, easy to order and delivered well before estimated delivery
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S. D.
20 Feb 2025
Verified reviewExcellent online ordering, very easy fast & efficient service.
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W. B.
19 Feb 2025
Verified reviewExcellent service every time.
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J. M.
15 Feb 2025
Verified reviewSite nav ok, payment was awkward though. Visa card not accepted, has to be a Mastercard apparently.
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J. J.
14 Feb 2025
Verified reviewVery fast service, items delivered earlier than the stated date. All in perfect roder, and I will definitely be using this firm regularly. Very impressed.
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I. W.
14 Feb 2025
Verified reviewIt's a very quick delivery service and very good quality goods
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B. P.
13 Feb 2025
Verified reviewGood service, good product, easy to order shame I cannot say the same about the couriers.
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P. S.
12 Feb 2025
Verified reviewEasy to use and access
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J. C.
6 Feb 2025
Verified reviewArrives fast and delivered to correct door (not always easy to identify).
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P. H.
5 Feb 2025
Verified reviewOrdering was simple and straightforward and delivery made as stated, so I am well pleased with the process.
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I. W.
4 Feb 2025
Verified reviewThe delivery comes really quickly and the site is really easy to use
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M. D.
4 Feb 2025
Verified reviewAll worked smoothly
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K. C.
4 Feb 2025
Verified reviewAlways great service for my elderly father delivery very good
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A. C.
4 Feb 2025
Verified reviewVery happy with the delivery time, the quality of the IDslip
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S. K.
3 Feb 2025
Verified reviewGreat site and easy to navigate. Love the fact you can easily repeat last order which makes ordering process really quick.
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I. J.
2 Feb 2025
Verified reviewEasy to use site. Delivery was quick and kept updated on progress while in transit.
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K. L.
2 Feb 2025
Verified reviewEasy to order and prompt delivery as promised
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R. T.
1 Feb 2025
Verified reviewEasy to order. NEXT DAY DELIVERY. FANTASTIC SERVICE
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S. S.
1 Feb 2025
Verified reviewVery good service but I had a bit of a problem with ordering on the website.
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E. M.
30 Jan 2025
Verified reviewExcellent service, always delivered on time
Reviews displayed in chronological order
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