Go to website
Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
-
Paige P.
9 Feb 2026
Verified reviewGood to find items, delivery by DPD not great, 3 days after being told what date to expect delivery.
-
Cherry H.
8 Feb 2026
Verified reviewThe site is easy to navigate. Even if you can’t read you just follow the pictures. Once ordered delivery is very fast. Usually next day delivery. Good customer service as well. What more could you want A thank you
-
Neil F.
8 Feb 2026
Verified reviewStraightforward process and good to be able to talk to someone for help & advice. Be prepared for the somewhat odd payee name on your bank statement!
-
Karen K.
8 Feb 2026
Verified reviewThis site is good
-
J. Y.
7 Feb 2026
Verified review—- —- aaa
-
Colin little L.
4 Feb 2026
Verified reviewFast delivery
-
Sharon T.
4 Feb 2026
Verified reviewDelivery is really quick. Website easy to use.
-
Eileen T.
3 Feb 2026
Verified reviewVery easy and straightforward to order from this site.Delivery is also extremely fast and I would gladly recommend.
-
Cathy D.
2 Feb 2026
Verified reviewVery happy with my ordering experience. Delivered the next day which, being a community carer, is great if someone runs out of things before their script is ready.
-
Christine P.
2 Feb 2026
Verified reviewhi i am happy with the padz and a very good service
-
Thomas B.
1 Feb 2026
Verified reviewEasy to order, excellent price, quick delivery and good quality. Will buy again.
-
Karen B.
31 Jan 2026
Verified reviewEasy to order website and good value product. Was delivered promptly and was advised of time delivery due. Goods arrived when expected. Happy with the service and will reorder as needed. Thank you.
-
Olivia G.
31 Jan 2026
Verified reviewEasy to find on the site and easy to place an order
-
M. K.
31 Jan 2026
Verified reviewGood product, fair price, quick delivery
-
Terence L.
31 Jan 2026
Verified reviewExcellent all round service great quality pads arrived well packaged and fantastic value highly recommend both the pads and the company
-
Pauline H.
31 Jan 2026
Verified reviewFirst class service and fast delivery..
-
Stuart F.
31 Jan 2026
Verified reviewQuality pads and great fit 👌
-
John L.
31 Jan 2026
Verified reviewI am still waiting for the delivery. It is now urgent and it has been delivered later than expected
-
Yvonne P.
31 Jan 2026
Verified reviewExcellent service as usual, very quick delivery, highly recommend.
-
G. R.
31 Jan 2026
Verified reviewQuick delivery time first class communication
Reviews displayed in chronological order
Contact
Go to website
Certification
