What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3386 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 386 reviews since 15/05/2021

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4.6

Based on 1 164 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

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5 ★

A. A.
10 Apr 2022
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Works fine
Experience from: 9 Apr 2022
A. A.
10 Apr 2022
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none
Experience from: 10 Apr 2022
A. A.
10 Apr 2022
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Good !
Experience from: 9 Apr 2022
A. A.
10 Apr 2022
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simple
Experience from: 9 Apr 2022
A. A.
10 Apr 2022
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ok very good information
Experience from: 9 Apr 2022
A. A.
10 Apr 2022
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Easy and quick
Experience from: 9 Apr 2022
A. A.
10 Apr 2022
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smooth and simple. Good !
Experience from: 9 Apr 2022
A. A.
10 Apr 2022
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Easy to book, will see how easy to collect and use once there
Experience from: 9 Apr 2022
A. A.
9 Apr 2022
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good
Experience from: 8 Apr 2022
A. A.
9 Apr 2022
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very good
Experience from: 8 Apr 2022
A. A.
9 Apr 2022
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Very good
Experience from: 8 Apr 2022
A. A.
9 Apr 2022
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easy and quick
Experience from: 8 Apr 2022
A. A.
9 Apr 2022
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Very simple and easy to purchase online.
Experience from: 8 Apr 2022
A. A.
9 Apr 2022
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good
Experience from: 8 Apr 2022
A. A.
9 Apr 2022
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Simple and fast
Experience from: 8 Apr 2022
A. A.
9 Apr 2022
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Experience from: 8 Apr 2022
A. A.
9 Apr 2022
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Suggestion: Connect the deals (subpage) to the main tickets (pages) in order to know, before buying a transport ticket or a hop on-off bus, that there are deals available... It is friendlier and the customer always appreciates it. Cheers.
Experience from: 8 Apr 2022
A. A.
8 Apr 2022
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clear and easy, with nice guide
Experience from: 7 Apr 2022
A. A.
8 Apr 2022
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none
Experience from: 7 Apr 2022
A. A.
8 Apr 2022
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I love hola barcelona!!
Experience from: 7 Apr 2022