What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3388 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 388 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
19 Jun 2022
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Two of my credit cards didn't work on the TMB app. I tried a different card here and it finally worked.
Experience from: 18 Jun 2022
A. A.
19 Jun 2022
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Seems to be a good purchase
Experience from: 18 Jun 2022
A. A.
19 Jun 2022
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Nice and easy to select and pay
Experience from: 18 Jun 2022
A. A.
19 Jun 2022
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I hope the process to collect the card in person goes as smoothly as the online purchase!
Experience from: 18 Jun 2022
A. A.
19 Jun 2022
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easy
Experience from: 18 Jun 2022
A. A.
18 Jun 2022
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Quick and easy! Hope to get some discounts in Barcelona as well :)
Experience from: 17 Jun 2022
A. A.
18 Jun 2022
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The purchase process is very simple.
Experience from: 17 Jun 2022
A. A.
18 Jun 2022
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Out of my expectation experience.
Experience from: 18 Jun 2022
A. A.
18 Jun 2022
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super easy - be sure you do 48 hours and not 2 days.
Experience from: 17 Jun 2022
A. A.
17 Jun 2022
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Easy site to use.
Experience from: 16 Jun 2022
A. A.
17 Jun 2022
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It was easy and simple
Experience from: 16 Jun 2022
A. A.
17 Jun 2022
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simple choosing and shopping
Experience from: 16 Jun 2022
A. A.
17 Jun 2022
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I had to begin the process of buying a ticket from the beginning every time the credit card transaction did not go through. Otherwise, it was very nice.
Experience from: 16 Jun 2022
A. A.
16 Jun 2022
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Everything was clear and it was really easy to purchase my tickets
Experience from: 15 Jun 2022
A. A.
16 Jun 2022
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日本語でも買えると良い。
Experience from: 15 Jun 2022
A. A.
16 Jun 2022
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Easy to navigate
Experience from: 15 Jun 2022
A. A.
16 Jun 2022
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It doesn't work well on mobile phone
Experience from: 15 Jun 2022
A. A.
16 Jun 2022
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EASY TO USE AND CHEAP.
Experience from: 15 Jun 2022
A. A.
15 Jun 2022
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Easy, clear and informative
Experience from: 14 Jun 2022
A. A.
15 Jun 2022
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Very simple ! I recommend!
Experience from: 14 Jun 2022