What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3388 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 388 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

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5 ★

A. A.
25 Jun 2022
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Easy to purchase ticket that seems to be good value
Experience from: 24 Jun 2022
A. A.
25 Jun 2022
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hi.
Experience from: 24 Jun 2022
A. A.
25 Jun 2022
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EASE OF DOING BUSINESS
Experience from: 24 Jun 2022
A. A.
25 Jun 2022
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Brak języka polskiego
Experience from: 24 Jun 2022
A. A.
24 Jun 2022
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It would have been great if this Hola cards could have been send to an app that we could use digitally by scanning our phone, rather than some physical card that needs to be printed
Experience from: 23 Jun 2022
A. A.
24 Jun 2022
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easy purchase
Experience from: 23 Jun 2022
A. A.
24 Jun 2022
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thx a lot
Experience from: 23 Jun 2022
A. A.
24 Jun 2022
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Super
Experience from: 23 Jun 2022
A. A.
23 Jun 2022
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great
Experience from: 22 Jun 2022
A. A.
23 Jun 2022
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Good value, easy purchasing process, right level of information
Experience from: 22 Jun 2022
A. A.
23 Jun 2022
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PERFECT
Experience from: 22 Jun 2022
A. A.
23 Jun 2022
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Very simple and easy
Experience from: 22 Jun 2022
A. A.
22 Jun 2022
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Easy
Experience from: 21 Jun 2022
A. A.
22 Jun 2022
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Very good and simple
Experience from: 21 Jun 2022
A. A.
22 Jun 2022
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fast and simple
Experience from: 21 Jun 2022
A. A.
22 Jun 2022
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it was very fast and convenient
Experience from: 21 Jun 2022
A. A.
22 Jun 2022
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Finding the machine to obtain the ticket at the airport was a horrible experience. I believe that we arrived at Terminal 1, Section A. We could find no machines. We looked all over. Finally someone told us to walk all the way down to the sky bridge. It took a very long time with all our baggage. There must be a better way.
Experience from: 21 Jun 2022
A. A.
22 Jun 2022
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Very good customer experience.
Experience from: 21 Jun 2022
A. A.
22 Jun 2022
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quickly and simple
Experience from: 21 Jun 2022
A. A.
22 Jun 2022
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Very easy and discount :) it is what I like :)
Experience from: 21 Jun 2022