What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3388 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 388 reviews since 15/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
8 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
Easy
Experience from: 5 Sept 2022
A. A.
7 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
very easy
Experience from: 6 Sept 2022
A. A.
7 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
Very easy to use!
Experience from: 6 Sept 2022
A. A.
7 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
Super easy to buy a ticket, great discount and no extra purchase fee. Great service.
Experience from: 6 Sept 2022
A. A.
6 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
Great value. Could get around everywhere, and included the airport.
Experience from: 5 Sept 2022
A. A.
6 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
Very simple process.
Experience from: 5 Sept 2022
A. A.
5 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
Very practical; it is my third card in Barcelona.
Experience from: 4 Sept 2022
A. A.
5 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
Had to start over three times before I could finally make purchase. Got an error message one time that transaction could not be completed. Tried to use American Express card, which apparently you don't accept. But finally completed transaction.
Experience from: 4 Sept 2022
A. A.
4 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
5 stars for now, we'll see after after my trip in Barcelona.
Experience from: 3 Sept 2022
A. A.
4 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
Very easy to purchase the ticket
Experience from: 3 Sept 2022
A. A.
3 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
I had a hard time trying to complete a transaction. My 1st 2 cards were declined. I called the card issuer if there was any problem and they reported back that no transaction was ever received. Luckily, the 3rd try went through.
Experience from: 2 Sept 2022
A. A.
3 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
Easy and fast transaction.
Experience from: 2 Sept 2022
A. A.
2 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
perfect
Experience from: 1 Sept 2022
A. A.
2 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
Easy to use to buy tickets ahead - good service
Experience from: 1 Sept 2022
A. A.
1 Sept 2022
Spontaneous review
Spontaneous review without purchase verification
easy and efficient
Experience from: 31 Aug 2022
A. A.
31 Aug 2022
Spontaneous review
Spontaneous review without purchase verification
Thank you.
Experience from: 30 Aug 2022
A. A.
30 Aug 2022
Spontaneous review
Spontaneous review without purchase verification
Simples e rapido de comprar, com informacionais muy interessantes.
Experience from: 29 Aug 2022
A. A.
30 Aug 2022
Spontaneous review
Spontaneous review without purchase verification
Easy to use the website, better price offer.
Experience from: 29 Aug 2022
A. A.
29 Aug 2022
Spontaneous review
Spontaneous review without purchase verification
Simple steps to purchase the card. Clear information received over the email with code and how to collect the cards.
Experience from: 29 Aug 2022
A. A.
29 Aug 2022
Spontaneous review
Spontaneous review without purchase verification
satisfied, easy and fast
Experience from: 29 Aug 2022