What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3390 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 390 reviews since 15/05/2021

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4.6

Based on 1 165 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

177 reviews mention the digital experience, with 86% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
30 May 2024
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very simple
Experience from: 24 May 2024
A. A.
30 May 2024
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Good
Experience from: 22 May 2024
A. A.
30 May 2024
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The process of buying the hola tickets was long and problematic. I had to use three different debit cards from different banks and finally I had to contact my bank for the assistance as the transactions have been continually denied. After almost two hours of struggling and contacting my banks I finally managed to purchase the tickets and I got the voucher on my e-mail.
Experience from: 22 May 2024
A. A.
30 May 2024
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Easy to find information and proceed with the payment.
Experience from: 24 May 2024
A. A.
30 May 2024
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It was fast, simple, wish I could have paid with Apple Pay
Experience from: 28 May 2024
A. A.
30 May 2024
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Good!
Experience from: 26 May 2024
A. A.
30 May 2024
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fine
Experience from: 22 May 2024
A. A.
30 May 2024
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Excellent service, easy to use
Experience from: 26 May 2024
A. A.
30 May 2024
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good purchase and discount
Experience from: 25 May 2024
A. A.
30 May 2024
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Easy process. Value for money
Experience from: 23 May 2024
A. A.
30 May 2024
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the fastest and the cheapest way to buy this card
Experience from: 26 May 2024
A. A.
23 May 2024
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easy to follow.
Experience from: 21 May 2024
A. A.
22 May 2024
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Good experience
Experience from: 21 May 2024
A. A.
21 May 2024
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very good
Experience from: 14 May 2024
A. A.
21 May 2024
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Easy and fast purchase, all info I need
Experience from: 15 May 2024
A. A.
21 May 2024
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Quick and easy buying process. Detailed information and discounted price. Looks good!
Experience from: 16 May 2024
A. A.
21 May 2024
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Worst service in my whole trip in Barcelona. Is not worth it, specially because the staff is rude and without empathy. Dont recomend. Is better to take your time and visit walking, you save your money and enjoy the aame views
Experience from: 13 May 2024
A. A.
21 May 2024
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Perfect
Experience from: 20 May 2024
A. A.
21 May 2024
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ok!
Experience from: 18 May 2024
A. A.
21 May 2024
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Easy to buy, and the cheapest tickets on the market
Experience from: 14 May 2024