What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3390 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 390 reviews since 15/05/2021

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4.6

Based on 1 165 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

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5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

177 reviews mention the digital experience, with 86% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

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A. A.
22 Aug 2024
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the web site is well done, simple and with clear explanations, Fast payment
Experience from: 21 Aug 2024
A. A.
21 Aug 2024
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it was okay, straightforward and easy to follow information
Experience from: 20 Aug 2024
A. A.
21 Aug 2024
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Easy to use website, however the URL didn't work on Chrome browser. I had to use Firefox. For one thing, on Chrome, the dropdown on "full receipt" didn't work, which may have prevented the transaction to work.
Experience from: 18 Aug 2024
A. A.
20 Aug 2024
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Very simple and easy to use. Instructions for claiming the ticket at a station is also clearly stated and thus simple to follow.
Experience from: 19 Aug 2024
A. A.
20 Aug 2024
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the online purchase process was seamless. I now need to go to barcelona and try the card
Experience from: 19 Aug 2024
A. A.
19 Aug 2024
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Best price and QR code received immediately. Widely accepted payment payments
Experience from: 18 Aug 2024
A. A.
19 Aug 2024
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Estoy muy satisfecho con la comodidad y el servicio de este sitio web
Experience from: 18 Aug 2024
A. A.
17 Aug 2024
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VERY SIMPLE PROCESS
Experience from: 15 Aug 2024
A. A.
17 Aug 2024
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very easy, thank you
Experience from: 16 Aug 2024
A. A.
16 Aug 2024
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Very fast and convenient experience!
Experience from: 15 Aug 2024
A. A.
15 Aug 2024
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Super easy and clear!
Experience from: 14 Aug 2024
A. A.
15 Aug 2024
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Very easy to buy the tickets. Lots of information about public transport and other guided and non-guided sightseeing tours in Barcelona.
Experience from: 12 Aug 2024
A. A.
15 Aug 2024
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It‘ s easy to buy.
Experience from: 14 Aug 2024
A. A.
15 Aug 2024
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Simpel
Experience from: 14 Aug 2024
A. A.
14 Aug 2024
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ALL OK
Experience from: 10 Aug 2024
A. A.
14 Aug 2024
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A quick and easy way to buy traveltickets.
Experience from: 12 Aug 2024
A. A.
14 Aug 2024
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worked perfectly
Experience from: 8 Aug 2024
A. A.
14 Aug 2024
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address fields a bit complicated
Experience from: 8 Aug 2024
A. A.
14 Aug 2024
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very easy :)
Experience from: 13 Aug 2024
A. A.
14 Aug 2024
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Very easy to purchase, love discount for buying online; cheaper that if bought from resellers
Experience from: 10 Aug 2024