What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3390 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 390 reviews since 15/05/2021

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4.6

Based on 1 165 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

177 reviews mention the digital experience, with 86% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

H. A.
3 Mar 2025
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no comment
Experience from: 2 Mar 2025
S. A.
2 Mar 2025
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El proceso de compra de la tarjeta Hola Barcelona fue muy sencillo y fácil de entender. Estoy muy satisfecho también con su precio. ¡ Muchas gracias !
Experience from: 1 Mar 2025
M. A.
2 Mar 2025
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Quick and easy service
Experience from: 1 Mar 2025
M. A.
28 Feb 2025
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super
Experience from: 27 Feb 2025
R. A.
28 Feb 2025
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Works as expected
Experience from: 23 Feb 2025
M. A.
28 Feb 2025
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Very simple purchase
Experience from: 23 Feb 2025
R. A.
28 Feb 2025
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Was fast and efficient. Will have to wait and see if it works!!
Experience from: 25 Feb 2025
M. A.
28 Feb 2025
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excellent website and very easy to get the required info and buy tickets online and with 10% discount as well. hats off !!!!!
Experience from: 23 Feb 2025
M. A.
28 Feb 2025
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everything is ok
Experience from: 25 Feb 2025
V. A.
28 Feb 2025
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Лесно и бързо закупуване!
Experience from: 23 Feb 2025
L. A.
28 Feb 2025
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everything was ok
Experience from: 27 Feb 2025
M. A.
28 Feb 2025
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very good
Experience from: 24 Feb 2025
D. A.
28 Feb 2025
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...
Experience from: 20 Feb 2025
M. A.
28 Feb 2025
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It was easy and comfortable for me.
Experience from: 21 Feb 2025
A. A.
28 Feb 2025
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easy transaction
Experience from: 20 Feb 2025
K. A.
22 Feb 2025
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Google pay is offered but not Apple pay. Had to try 4 times and add all my details because the system kept saying my cart was empty. It took me long until I could finally checkout and pay. Might be a bug in the system
Experience from: 19 Feb 2025
Reply from Hola Barcelona

We regret to read that we did not live up to your expectations.
L. A.
22 Feb 2025
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easy, fast, good information
Experience from: 20 Feb 2025
M. A.
22 Feb 2025
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Thank you!
Experience from: 20 Feb 2025
M. A.
20 Feb 2025
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fastand simply
Experience from: 19 Feb 2025
M. A.
19 Feb 2025
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Super easy.
Experience from: 18 Feb 2025