What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3390 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 390 reviews since 15/05/2021

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4.6

Based on 1 165 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

177 reviews mention the digital experience, with 86% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

M. A.
20 Mar 2025
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very good
Experience from: 19 Mar 2025
P. A.
20 Mar 2025
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It was great to be able to purchase these tickets online. The process was so easy to complete and the Discount was also a great bonus.
Experience from: 20 Mar 2025
R. A.
19 Mar 2025
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Good offers, options well described and website really fast and easy to use!
Experience from: 18 Mar 2025
K. A.
19 Mar 2025
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Process is quick and easy
Experience from: 18 Mar 2025
P. A.
19 Mar 2025
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easy to understand
Experience from: 19 Mar 2025
K. A.
18 Mar 2025
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Very easy to purchase the tickets in a very good price.
Experience from: 17 Mar 2025
R. A.
18 Mar 2025
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a little expensive
Experience from: 17 Mar 2025
A. A.
18 Mar 2025
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It was quick service
Experience from: 17 Mar 2025
S. A.
18 Mar 2025
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It was clear and fast procedure
Experience from: 17 Mar 2025
N. A.
17 Mar 2025
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everything was simple and clear
Experience from: 16 Mar 2025
T. A.
17 Mar 2025
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Quick and easy
Experience from: 16 Mar 2025
Y. A.
17 Mar 2025
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Super easy and safe
Experience from: 15 Mar 2025
C. A.
16 Mar 2025
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everything was good
Experience from: 15 Mar 2025
M. A.
16 Mar 2025
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Very easy to purchase it
Experience from: 15 Mar 2025
H. A.
15 Mar 2025
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I buy the ticket but never receive an email with voucher and invoice. When arrive in Barcelona, call to costumer support and wasn’t easy to give me a code to take my ticket in the machines. Until now don’t send me the invoice I request.
Experience from: 14 Mar 2025
Reply from Hola Barcelona

We regret that your experience was not good. If you haven't received your voucher, please contact us using the form on the website: https://www.holabarcelona.com/contact-us. Once you have completed it, the relevant department will be able to resend your vouchers and invoice. Kind regards.
G. A.
15 Mar 2025
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good
Experience from: 14 Mar 2025
B. A.
15 Mar 2025
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Good
Experience from: 14 Mar 2025
S. A.
14 Mar 2025
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simple.
Experience from: 13 Mar 2025
M. A.
14 Mar 2025
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basket works zone info can be confusing for a Dane
Experience from: 13 Mar 2025
M. A.
14 Mar 2025
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Super easy
Experience from: 13 Mar 2025