What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3390 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 390 reviews since 15/05/2021

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4.6

Based on 1 165 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Graham A.
2 Jun 2025
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Easy website - good to have freedom of what day to travel
Experience from: 1 Jun 2025
Joeseph A.
2 Jun 2025
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Easy
Experience from: 1 Jun 2025
Giovanni A.
2 Jun 2025
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Adding apple pay and paypal as payment methods would be great
Experience from: 1 Jun 2025
James A.
2 Jun 2025
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simple and efficient
Experience from: 1 Jun 2025
Saul A.
31 May 2025
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good
Experience from: 30 May 2025
B. A.
31 May 2025
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processo de compra rápido e fácil. recomendo!
Experience from: 30 May 2025
Noah A.
31 May 2025
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Easy browsing and the website has many useful information. Thank you!
Experience from: 30 May 2025
Kathline A.
31 May 2025
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Good
Experience from: 29 May 2025
Karolina A.
30 May 2025
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Very fast, very easy
Experience from: 29 May 2025
Oleksandr A.
29 May 2025
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That was easy.
Experience from: 28 May 2025
Rodger A.
28 May 2025
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Easy to buy, but would have liked a 7 day option
Experience from: 26 May 2025
Iulia A.
28 May 2025
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Very easy!
Experience from: 27 May 2025
Emma A.
28 May 2025
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I couldn't buy it in the app,it didn't accept the 2FA. I had to buy it online but now I can't import it in the app.
Experience from: 16 May 2025
Reply from Hola Barcelona

We regret to read that we did not live up to your expectations
Sneha A.
28 May 2025
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Easy and Simple
Experience from: 27 May 2025
Hamidreza A.
27 May 2025
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It was good!
Experience from: 26 May 2025
Arshad mahmood A.
27 May 2025
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Excellent
Experience from: 26 May 2025
Gn A.
27 May 2025
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Easy to order online. The rest we see tomorrow '-)
Experience from: 26 May 2025
Barbara A.
27 May 2025
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Very easy to understand the information and follow the process to purchase.
Experience from: 26 May 2025
Michal A.
25 May 2025
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ready
Experience from: 24 May 2025
Teodora A.
23 May 2025
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It is really easy to purchase a Hola Barcelona Card.
Experience from: 22 May 2025