What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3386 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 386 reviews since 15/05/2021

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4.6

Based on 1 164 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Cristina A.
24 Feb 2026
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OK , it's easy.
Experience from: 23 Feb 2026
P. A.
24 Feb 2026
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I like a lot
Experience from: 24 Feb 2026
Zuzana A.
24 Feb 2026
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everything good
Experience from: 23 Feb 2026
Plai A.
23 Feb 2026
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easy
Experience from: 22 Feb 2026
Virginie A.
23 Feb 2026
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Nickel
Experience from: 22 Feb 2026
Piotr A.
23 Feb 2026
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Very easy and fast way to buy the tickets. In additionals 10% of for buying online tickets is awsome :)
Experience from: 22 Feb 2026
Kyoko A.
22 Feb 2026
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Good experience and simply
Experience from: 21 Feb 2026
Kevin A.
22 Feb 2026
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Great
Experience from: 21 Feb 2026
Angeline A.
22 Feb 2026
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Very simple and efficient to reserve
Experience from: 21 Feb 2026
M. A.
21 Feb 2026
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Vert good
Experience from: 20 Feb 2026
Chaitanya A.
21 Feb 2026
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The apple pay was not functioning.
Experience from: 20 Feb 2026
Reply from Hola Barcelona

We regret to read that we did not live up to your expectations

Reply from Chaitanya A.

Yeah. Hopefully it works in the future. Thanks.

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R. A.
21 Feb 2026
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Everything was OK
Experience from: 20 Feb 2026
Mihael A.
21 Feb 2026
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Fast and easy purchase of travel cards!
Experience from: 20 Feb 2026
Zoltan A.
20 Feb 2026
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The purchase process was easy and strightforward.
Experience from: 19 Feb 2026
Jane A.
20 Feb 2026
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Easy to buy and hopefully to use. App has lots of info
Experience from: 19 Feb 2026
Marjan A.
20 Feb 2026
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iT IS EASY TO DO IT
Experience from: 19 Feb 2026
Brian A.
20 Feb 2026
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Excellent service
Experience from: 19 Feb 2026
Bernhard A.
19 Feb 2026
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Very easy
Experience from: 18 Feb 2026
Teunis A.
19 Feb 2026
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Easy to buy and a great way to travel in Barcelona.
Experience from: 18 Feb 2026
Feng A.
19 Feb 2026
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good
Experience from: 18 Feb 2026