What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3386 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 386 reviews since 15/05/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.6

Based on 1 164 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

3 ★

4 ★

5 ★

Eden A.
5 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
Combination Aerobus Hola x -day cards not found on app or web menu. They are under a separate link. not easy to find.
Experience from: 4 Mar 2026
Vitalijs A.
5 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
It's a very simple process of purchasing Hola Barcelona.
Experience from: 4 Mar 2026
Balázs A.
5 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
oke
Experience from: 4 Mar 2026
Grace magallona A.
5 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
easy and quick to navigate website
Experience from: 4 Mar 2026
Nathalie A.
5 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
So easy and fast
Experience from: 3 Mar 2026
Stefano A.
5 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
Easy and fast
Experience from: 4 Mar 2026
R. A.
5 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
Brilliant shopping experience
Experience from: 3 Mar 2026
Petr A.
4 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
All OK.
Experience from: 3 Mar 2026
Márk A.
4 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
Everything was fine with the purchase.
Experience from: 3 Mar 2026
Atanas A.
4 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
Exelent
Experience from: 3 Mar 2026
Pavol A.
3 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
Everything was clear.
Experience from: 2 Mar 2026
Krystyna A.
3 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
Qucik and easy purchase
Experience from: 2 Mar 2026
Michael and jessica A.
3 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
The online purchase was fairly easy to navigate. I was just wondering what a VAT number is but I just put 000 and the system accepted it. The first attempt of payment showed an error but the second time went through. I felt it was pretty safe.
Experience from: 2 Mar 2026
Michael A.
2 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
easy to order
Experience from: 1 Mar 2026
Stavros A.
2 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
Everything was clear and easy to complete.
Experience from: 1 Mar 2026
Mariusz A.
2 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
All good
Experience from: 1 Mar 2026
Grzegorz A.
2 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
Great service
Experience from: 1 Mar 2026
Zoran A.
2 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
All OK
Experience from: 1 Mar 2026
Joanna A.
2 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
Okej
Experience from: 1 Mar 2026
Sarantis A.
1 Mar 2026
Spontaneous review
Spontaneous review without purchase verification
EVERYTHING WAS OK.
Experience from: 28 Feb 2026