What do Internet users think about Hola Barcelona ?

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth. Several reviews highlight the convenience of buying online, even from abroad, and the value of the Hola Barcelona Travel card for getting around the city. One customer especially notes the ease of transport to and from the airport, while another mentions the welcome discount. holabarcelona gathers overwhelmingly positive feedback with 3381 reviews published in total and an average rating of 4.6 stars.

What is Hola Barcelona's address ?

C/ 60. nº 21-23 8040 Barcelona

Reviews for Hola Barcelona

Total: 3 381 reviews since 15/05/2021

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4.6

Based on 1 163 reviews from the last 12 months

5

84%
4

11%
3

3%
2

1%
1

1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

holabarcelona is described as very easy and straightforward to use, with a quick ticket-buying process and a simple app. Customers also mention that the booking flow feels clear and user-friendly, which makes the whole experience smooth.

This summary is AI-Generated

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Helpful?

Digital experience

178 reviews mention the digital experience, with 85% positive feedback.

"The process was fast and easy."

"Muito facil e pratico para efetuar a compra"

"Very simple to purchase on line"

Responsiveness

15 reviews mention our responsiveness, with 100% positive feedback.

"Fast, reliable."

"Quick"

"I had a question about the purchase, and the staff were very helpful. They answered the email question almost immediately. Thank you!"

Choice

11 reviews mention choice, with 73% positive feedback.

"I can't find the option to choose via apple pay"

"Selecting and purchasing card type was very easy."

"good option"

1 ★

2 ★

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4 ★

5 ★

Juliette A.
20 Jun 2026
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Nice that you offer your service in different languages like english. Would be even nicer if the register form with the payment informations would be translated, too! A little complicated …. And i haven‘t even got my ticket yet. So I will see how it goes.
Experience from: 19 Jun 2026
Steven bern A.
20 Jun 2026
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Selecting and purchasing card type was very easy.
Experience from: 19 Jun 2026
Antonette A.
19 Jun 2026
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Fast, efficient, easy to use
Experience from: 18 Jun 2026
S. A.
18 Jun 2026
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Best experience and price !
Experience from: 17 Jun 2026
Friedrich A.
18 Jun 2026
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Done
Experience from: 17 Jun 2026
Sebastian A.
17 Jun 2026
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Top
Experience from: 16 Jun 2026
Alberto A.
16 Jun 2026
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good way to buy the ticket but... now? where is it?
Experience from: 11 Jun 2026
Neil A.
16 Jun 2026
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Easy to use and feel safe with transaction and great value card for travel on public transport
Experience from: 12 Jun 2026
B. A.
16 Jun 2026
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Very easy
Experience from: 12 Jun 2026
Michał A.
16 Jun 2026
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OK Thanks
Experience from: 15 Jun 2026
F. A.
16 Jun 2026
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Facile da acquistare, vedremo se funziona
Experience from: 14 Jun 2026
Thomas A.
16 Jun 2026
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Good explanation of the ticket and the buying process
Experience from: 12 Jun 2026
Luis baseggio A.
16 Jun 2026
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Perfect
Experience from: 15 Jun 2026
Simone A.
16 Jun 2026
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good
Experience from: 15 Jun 2026
Andrew A.
16 Jun 2026
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Easy to buy tickets - hope the cable car journey is just as pleasant
Experience from: 10 Jun 2026
Joanna A.
16 Jun 2026
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very helpful
Experience from: 11 Jun 2026
Jason A.
16 Jun 2026
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Very easy and rapid!
Experience from: 9 Jun 2026
Joanna A.
16 Jun 2026
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Easy process good value
Experience from: 8 Jun 2026
александър A.
16 Jun 2026
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Every thing ok
Experience from: 10 Jun 2026
Stefano A.
16 Jun 2026
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Please include in-app purchases. This way, the ticket can be immediately available for use.
Experience from: 9 Jun 2026