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Review Summary
goalinn generally gives customers a smooth buying experience, with many comments praising quick delivery, good prices and items that match the description. Several reviews mention easy searching, well packed parcels and products that fit well, while a few customers say they were let down by sizing that ran large or by orders that did not match what they expected.
Delivery
"Faster than expected, well packed and good value for money."
"Good prices, and received within 1 week."
"Great quality, quick delivery! Made a couple of orders from here and never an issue"
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P. D.
14 Nov 2024
Verified reviewArrived in great time and order correct
Reply from Goalinn.com
Dear Paula, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. M.
28 Oct 2024
Verified reviewFootball Boots delivered to Swindon in the UK. Superb service frome start to finish and lots cheaper than other outlets.
Reply from Goalinn.com
Dear Stuart, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. R.
27 Oct 2024
Verified reviewI was worried after reading reviews however delivery was very quick and item is great and personalisation was a nice touch. Thank you so much. Highly recommend
Reply from Goalinn.com
Dear Rebecca, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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D. M.
25 Oct 2024
Verified reviewlowest cost online, fast delivery, happy
Reply from Goalinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. P.
15 Oct 2024
Verified reviewGreat. Good communication and product arrived in the specified time and as promised.
Reply from Goalinn.com
Dear Philippa, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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T. S.
14 Oct 2024
Verified reviewI have just purchased goalie gloves for my son - who loves the new gloves. Delivery was quite quick, quality of the gloves is very good. I would be happy to recommend.
Reply from Goalinn.com
Dear Terrence, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. P.
10 Oct 2024
Verified reviewNice fast delivery. Bought for my son and was expecting a bag along with boots he was disappointed that wasn't included
Reply from Goalinn.com
Dear Jason, Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback! Adidas does not provide a bag that comes together with the boots unfortunately. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. H.
7 Oct 2024
Verified reviewSpeedy delivery and great quality product. Would recommend and use goalinn again.
Reply from Goalinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. C.
7 Oct 2024
Verified reviewSo happy, brilliant what I ordered is perfect size quality 👌
Reply from Goalinn.com
Dear Ramona, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from R. C.
Happy with you guys i will order more soon.
Show exchanges Hide exchanges -
H. P.
3 Oct 2024
Verified reviewEverything okay!
Reply from Goalinn.com
Dear Helmy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. A.
3 Oct 2024
Verified reviewNetjes bezorgd
Reply from Goalinn.com
Dear marien wijnhorst, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. G.
3 Oct 2024
Verified reviewAfter waiting quite a while for the boots to arrive, on trying them on they are WAY too narrow!!! We have never had this issue with boots bought elsewhere. After contacting customer services regarding my return and not having the option to select reason for return as poor fit. I was told to select defect to then get a message saying I've ordered the wrong size which I haven't and that return costs are to be paid by myself!!! I will never use this company again
Reply from Goalinn.com
Dear Alison, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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G. B.
3 Oct 2024
Verified reviewGood stuff , shipping always takes some time from Spain. When you have time: price/quality is perfect.
Reply from Goalinn.com
Dear Gerda, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. B.
3 Oct 2024
Verified reviewGood service, really happy with the communications and personalisation!
Reply from Goalinn.com
Dear Chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. N.
29 Sept 2024
Verified reviewGoalinn site and service was amazing, but they use DPD Couriers who are diabolical, who lied about the delivery and delivered it late, please change your courier company.
Reply from Goalinn.com
Hello , We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. Please also bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Your comments will be taken into account for continuous improvement. Please accept our sincerest apologies for any inconvenience caused. Best regards,
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R. A.
14 Sept 2024
Verified reviewGood price fast delivery
Reply from Goalinn.com
Dear randy meertens, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. M.
14 Sept 2024
Verified reviewvery pleased with this product thank you
Reply from Goalinn.com
Dear robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. F.
14 Sept 2024
Verified reviewVery happy, great price and delivery time
Reply from Goalinn.com
Dear Callum, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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N. K.
12 Sept 2024
Verified reviewRendben volt minden, super !
Reply from Goalinn.com
Dear Norbert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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E. S.
10 Sept 2024
Verified reviewFab pair of boots for my daughter. Thanks again./
Reply from Goalinn.com
Dear emma, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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