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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
29 Jan 2022
Verified reviewI have been using Glisshop for a few years now and always find their service prompt and efficient also really give good advice when its asked.
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A. A.
29 Jan 2022
Verified reviewOrdered a snowboard & got it before due date. Well packaged & as described.
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A. A.
29 Jan 2022
Verified reviewSpeedy delivery.
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A. A.
29 Jan 2022
Verified reviewSuperb, quick and easy service, prompt delivery, product was excellent quality, perfect condition.
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A. A.
29 Jan 2022
Verified reviewSpeedy delivery and great price
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A. A.
29 Jan 2022
Verified reviewDelivery prompt. Everything fine.
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A. A.
29 Jan 2022
Verified reviewSuperfast delivery and a great price
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A. A.
29 Jan 2022
Verified reviewGood, fast, reliable.
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A. A.
29 Jan 2022
Verified reviewEasy to order and use their online site. Received my orders quickly and I love them!.
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A. A.
29 Jan 2022
Verified reviewThe sunglasses received were not as advertised. I received a Spectron 3 lens, not the Spectron 3 CF. I pointed this out, requesting an RMA, using their online form. I have heard nothing since.
Reply from Glisshop.co.uk
Hello, thank you for filling out our survey. We are sorry that you received the wrong item . Please fill out a return form directly in your Glisshop account by clicking on the order number. Our after sale service will handle the issue quickly. Best regards The Glisshop team
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A. A.
29 Jan 2022
Verified reviewFast efficient service , quick delivery, easy to track
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A. A.
29 Jan 2022
Verified reviewGreat value for money
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A. A.
27 Jan 2022
Verified reviewOrdered my pair of skis end of November/Start of December and after 2 months have not been delivered, i can understand delays however i have sent 2 chaser emails and had no contact. Customer service is poor.
Reply from Glisshop.co.uk
Hello, thank you for your review. We apologize for not being responsive enough when you contacted us. Since DPD UK cannot provide accurate ETA for parcels being returned, a new parcel was dispatched to you. Best regards the Glisshop team
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A. A.
27 Jan 2022
Verified reviewVery good service
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A. A.
27 Jan 2022
Verified reviewGreat service from Glisshop, 2nd time I’ve bought skis from them.
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A. A.
27 Jan 2022
Verified reviewGenuine product, fast delivery, and the cheapest around. Allez!
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A. A.
23 Jan 2022
Verified reviewShop has done brilliant but the delivery firm has been a let down still waiting for product
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A. A.
23 Jan 2022
Verified reviewParcel came from France to UK within 7 days which included New Years Day and was well packaged.
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A. A.
23 Jan 2022
Verified reviewEasy to order, delivered on time. Good products
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A. A.
23 Jan 2022
Verified reviewNo problems at all with the order. Delivered when expected. The help I received in choosing was very good
Reviews displayed in chronological order
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