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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
22 Mar 2022
Verified reviewFast totally reliable service excellent
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A. A.
22 Mar 2022
Verified reviewVery swift delivery and very simple purchase process
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A. A.
22 Mar 2022
Verified reviewVery easy to navigate , all models are described and specifications are shown
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A. A.
22 Mar 2022
Verified reviewglisshop is king when it comes to winter sports
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A. A.
22 Mar 2022
Verified reviewNot rushing to revisit after the quality of the products became faulty while wearing.
Reply from Glisshop.co.uk
Hello, thank you for taking the time to answer our survey. if you feel like the products your purchased are faulty, please fill out a warranty request online through your account. Our after sale service will contact the brands and do their best to find a solution. Best regards the Glisshop team
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A. A.
22 Mar 2022
Verified reviewExcellent fast service as usual!
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A. A.
22 Mar 2022
Verified reviewGreat product at an unbeatable price delivered quickly.
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A. A.
22 Mar 2022
Verified reviewgreat pair of skis, we are very happy
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A. A.
22 Mar 2022
Verified reviewGreat service. Delivered quickly. I had an issue when I received one of the products and Glisshop have been excellent in resolving the matter.
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A. A.
22 Mar 2022
Verified reviewVery pleased with customer service and delivery
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A. A.
22 Mar 2022
Verified reviewGreat fit, quick delivery, Tres bon!
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A. A.
20 Mar 2022
Verified reviewGreat service
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A. A.
20 Mar 2022
Verified reviewAbsolutely perfect. Delivered super quick and well packaged. Thanks as always Glisshop!
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A. A.
20 Mar 2022
Verified reviewGreat product, rush delivery. Real great UX.
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A. A.
20 Mar 2022
Verified reviewGreat service from a shop stocking top of the range ski gear
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A. A.
20 Mar 2022
Verified reviewA warning to potential purchasers. Bought items in January for which Glisshop have been taking money for each month since. Outrageous behaviour
Reply from Glisshop.co.uk
Hello, when you placed your order in January, you requested a payment instalment by 4. That is why we have been taking payments of 37.01£ every month since for an order with a total of 148.06£. Please contact us directly by phone 020 31 29 3301 or by email info@glisshop.com if you need explanations. Best regards the Glisshop team
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A. A.
20 Mar 2022
Verified reviewExcellent. New skis sent direct to my holiday destination, no drama, fast and easy. Super service helping me by phone to make the best choice of skis for me. Faultless.
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A. A.
20 Mar 2022
Verified reviewExcellent service and great communication. Recommended.
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A. A.
20 Mar 2022
Verified reviewGreat price and delivery time
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A. A.
20 Mar 2022
Verified reviewGreat price, speedy delivery, fantastic customer service! 100% recommend and will be buy again. Thanks Gliss ⭐️⭐️⭐️
Reviews displayed in chronological order
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