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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
9 Mar 2023
Verified reviewOrdered a smith full face MTB helmet at a really good price.order arrived well packaged and really fast to england.id definitely recommend taking a look and placing that order
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A. A.
9 Mar 2023
Verified reviewJust as good as always
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A. A.
9 Mar 2023
Verified reviewExcellent speedy hassle free delivery at a good price for a ski length I couldn’t get anywhere else.
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A. A.
9 Mar 2023
Verified reviewGood product and service !
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A. A.
8 Mar 2023
Verified reviewGreat price for my new mips helmet, super fast delivery - what’s not to love?
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A. A.
8 Mar 2023
Verified reviewGreat price, speedy delivery and packaged well.
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A. A.
8 Mar 2023
Verified reviewFirst time I had ordered through them but great to deal with and quick delivery. More than happy with everything.
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A. A.
8 Mar 2023
Verified reviewVery quick travel and cheap fees for border crossing, great selection too
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A. A.
8 Mar 2023
Verified reviewReceived my skis fast and the price was excellent
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A. A.
7 Mar 2023
Verified reviewExcellent service. Dispatched quickly and arrived on time for holiday!
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A. A.
7 Mar 2023
Verified reviewFantastic service, product arrived with 5 days
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A. A.
7 Mar 2023
Verified reviewEffortless experience. Great product. Fantastic delivery. Will use again.
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A. A.
7 Mar 2023
Verified reviewGood
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A. A.
7 Mar 2023
Verified reviewVery easy to order, really good price
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A. A.
6 Mar 2023
Verified reviewEasy to use, big choice of products, expert advice when needed, great price and my skis arrived earlier than expected in perfect condition.
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A. A.
5 Mar 2023
Verified reviewThe site was easy to navigate to the item that I was searching for. The ordering was straightforward. I’m in the UK so receiving updates on when my item was expected to be delivered was very useful. My item arrived packed nicely, and without any delays. It was a smooth experience and I really like my product.
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A. A.
5 Mar 2023
Verified reviewF@#king Awesome
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A. A.
5 Mar 2023
Verified reviewMy products got sent to France. And then returned to the warehouse. I had to contact them to chase up my order and question why it had been sent to France. Was sent to a DPD page all in French which was useless. Luckily the products were great, mainly because they were nothing to do with Glissop.
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A. A.
5 Mar 2023
Verified reviewOrdering the product was easy (skis with bindings installed), the price was great and they were shipped promptly. Unfortunately they were packaged poorly (insufficient protection around the bindings) and one of the brakes was damaged. We were not home when the package was delivered and it was accepted by one of our neighbours. I immediately contacted Glisshop via email and via their online form, and provided photos of the packaging and the damage. After three days I had not received any response so i phoned. Getting resolution took another week and I had to do the chasing („we‘re still waiting to hear from the delivery company“. „We don‘t know when we will have th spare part needed“. When that part was finally shipped I received a confirmation email from a ‚no-reply‘ automated mail address at Glisshop telling me my case was closed. Today I received the replacement part which I was able to install myself. Very disappointing customer service experience.
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A. A.
4 Mar 2023
Verified reviewAmazingly quick delivery to the UK!
Reviews displayed in chronological order
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