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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
12 Jun 2023
Verified reviewGreat product, great customer care….. terrible delivery system to England, especially Isle of Wight…. Didn’t realise the shop was in France on ordering… took ages!!!
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A. A.
11 Jun 2023
Verified reviewExcellent service and great product knowledge in helping me select the correct skis. Excellent value, skis arrived quickly and correctly set up. Would not hesitate to use again. Many thanks!!
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A. A.
11 Jun 2023
Verified reviewAll processed very well - particularly helpful on fittings
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A. A.
10 Jun 2023
Verified reviewFantastic shop!
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A. A.
8 Jun 2023
Verified reviewNo complaints. I bought 3 pairs of sunglasses and they're all excellent. They arrived reasonably quickly too.
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A. A.
7 Jun 2023
Verified reviewHandled all the customs paperwork on my behalf and delivered without issue and as specified.
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A. A.
6 Jun 2023
Verified reviewFantastic shop and great advice. Prices are great as well
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A. A.
3 Jun 2023
Verified reviewEasy to order, good price, excellent dilivery
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A. A.
2 Jun 2023
Verified reviewGood service replied to my email enquiry within a day. Skis arrived safely packaged and kept updated on their progress. The only issue were the binding wasn’t set at the right size but I corrected it with no issue. They had set it at the size that I had given them and that was on the side of my boot but it did not fit for some reason. Very good value compared to resort prices which I had initially looked at.
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A. A.
2 Jun 2023
Verified reviewGreat price & super quick delivery on my Ride Peace Seeker!
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A. A.
1 Jun 2023
Verified reviewExcellent
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A. A.
31 May 2023
Verified reviewGreat products, great service and great communication. I would buy form Glisshop again without hesitation.
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A. A.
29 May 2023
Verified reviewVery quick to dispatch at a reasonable price.
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A. A.
29 May 2023
Verified reviewGot a ski service kit delivered to the UK. Website was easy to use and there were no hidden charges, this was all sorted by Glisshop. Since brexit this is an issue when buying goods from the EU however this was all dealt with as part of the ordering process and made it a hassle free purchase. The kit arrived as expected and as described, the videos supplied by Glisshop on youtube showed how to use the kit and went through everything I needed to know. I would definitely purchase from Glisshop again and would, and have, recommend them to others.
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A. A.
28 May 2023
Verified reviewExcellent service, new skis delivered direct from France with no hassles inside 5 days! Would definitely recommend and use again!
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A. A.
28 May 2023
Verified reviewExcellent service, and honest advice!
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A. A.
27 May 2023
Verified reviewGood prices, fast delivery.
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A. A.
27 May 2023
Verified reviewperfect
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A. A.
26 May 2023
Verified reviewHad a few items from glisshop now and been really impressed with the delivery and advice I’ve received.
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A. A.
25 May 2023
Verified reviewEfficient service, good value.
Reviews displayed in chronological order
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