Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
8 Sept 2023
Verified reviewOrder arrived on time (and quickly) Great product and price. Would definitely use Glisshop again.
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A. A.
6 Sept 2023
Verified reviewGreat as usual
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A. A.
6 Sept 2023
Verified reviewHave been using Glisshop for many years and have always received a fantastic service. Many many thanks.
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A. A.
6 Sept 2023
Verified reviewWith my friends was able to order on my phone . Without their help probably would have struggled . However once ordered the process was very efficient
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A. A.
3 Sept 2023
Verified review👍👍👍👍👍👍👍
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A. A.
30 Aug 2023
Verified reviewSite navigation was very easy, delivery date was on time, 20 per cent discount a good incentive to buy more. Only negatives is the are the very high import duty and shipping charges for 14 energy bars from France to the UK - £19.90 - which invalidates the value of your discount.
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A. A.
30 Aug 2023
Verified reviewI was impressed with the selection on the site and ordered some trail running shoes. I was gutted to find the updated version of my usual running shoe is now narrower so no good for me. I have been trying to sort a return ever since ! What a nightmare! I’ve e-mailed, called, gone through the online system, e mailed again! And still no instruction on how to actually complete the return. It should be easy as with other companies- this could not be more difficult!!
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A. A.
29 Aug 2023
Verified reviewGood price for specialist tuning kit and shipped promptly.
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A. A.
27 Aug 2023
Verified reviewFast shipment, good price and great product
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A. A.
27 Aug 2023
Verified reviewGood
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A. A.
23 Aug 2023
Verified reviewI ordered a snowboard jacket I’ve had my eye on but the price was always too much. I saw it at glisshop for £50 cheaper! I was sceptical about it but ordered it anyway. It arrived super quick and tracked all the way. The jacket far exceeds my expectations and the service has been top notch. This isn’t the first time I’ve ordered with glisshop and it’s always been great service.
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A. A.
22 Aug 2023
Verified reviewRight item arrived quickly. Cheers
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A. A.
21 Aug 2023
Verified reviewarrived safety. It takes longer than what I expected.
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A. A.
20 Aug 2023
Verified reviewThe sizing of the gloves did not correlate with the delivered goods. The gloves themselves are of good quality
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A. A.
20 Aug 2023
Verified reviewThe web site doesn't make it clear that if the glasses are returned costs are over £40. the web site is a .co.uk but the company ship from outside the UK. if you are in the UK don't use.
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A. A.
17 Aug 2023
Verified reviewThe Site is good and the shipping was fast.
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A. A.
16 Aug 2023
Verified reviewGreat customer service. Quick delivery to the UK. Wouldn’t use anyone else.
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A. A.
15 Aug 2023
Verified reviewExcellent communication and fast delivery. Skis are excellent and really well priced. Will certainly be shopping here again and will be recommending to friends Thank you
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A. A.
15 Aug 2023
Verified reviewProduct and service all good but delivery was expensive.
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A. A.
13 Aug 2023
Verified reviewI have now purchased several sets of skis and accessories at good prices from Glisshop. Communications have been excellent and delivery to the UK has been quick, typically within the week. I would highly recommend this company.
Reviews displayed in chronological order