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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
12 Aug 2023
Verified reviewFrom UK, I was worried that Brexit/EU shipping problems would affect this delivery, although shipping was expensive, item was super-reduced so worth it!. Quick and efficient!
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A. A.
8 Aug 2023
Verified reviewThere was a slight delay in delivery but the rest was perfect
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A. A.
8 Aug 2023
Verified reviewEverything was very professional and delivered on time
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A. A.
8 Aug 2023
Verified reviewGreat service, quick delivery
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A. A.
5 Aug 2023
Verified reviewGreat jacket, great price. excellent customer service, fast delivery, will shop at Glissop again.
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A. A.
5 Aug 2023
Verified reviewBrilliant service swift delivery
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A. A.
3 Aug 2023
Verified reviewAn easy site to use and order from
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A. A.
2 Aug 2023
Verified reviewService was fantastic. Delivery was very prompt. Well done👍
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A. A.
2 Aug 2023
Verified reviewGlasses were excellent value and arrived promptly. I would definitely recommend and use them again.
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A. A.
2 Aug 2023
Verified reviewMy order was sent in two parts only 1 part arrived, I contacted customer who just sent the tracking link again but there was no update on the. After waiting nearly a week I contacted customer again and have never had a response to any emails since. Very poor service
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A. A.
29 Jul 2023
Verified reviewGood advice, good range of kit, competitive prices, good service delivery. Have used before, will use again.
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A. A.
28 Jul 2023
Verified reviewClear product description, easy order process, progress updates.
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A. A.
27 Jul 2023
Verified reviewExcellent company with quick dispatch.
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A. A.
26 Jul 2023
Verified reviewVery happy with my purchase - size 45.5 Scarpa Mojito Hike GTX boots that are not available in the UK in half sizes (which I needed for a perfect fit) and for 30% less than the UK retail price. Had had a very bad experience earlier in the year trying to source them from a German outlet, resulting in getting my money back in the end by undertaking a credit card charge back, so was nervous of undertaking another 'cross border' transaction. However, I was able call a UK number to speak to an English speaking person. They confirmed that Glisshop had the boots in stock in their warehouse and that all customs payments were included in the price. My boots arrived within 2 weeks. Joy. A very easy and reassuring shopping experience and I would happily order from Glisshop again.
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A. A.
26 Jul 2023
Verified reviewShow photos of an item and then send you a different colour and then try to tell you you are wrong!
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A. A.
25 Jul 2023
Verified reviewEverything is OK. Thank you for great service.
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A. A.
24 Jul 2023
Verified reviewGood selection of products at competitive prices. Ordering includes UK import duties so no problem there. Delivery of one item on my order was delayed but it was sorted. Pleased with service and would use them again.
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A. A.
23 Jul 2023
Verified reviewVery good and reliable store.
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A. A.
20 Jul 2023
Verified reviewMy skis arrived in under a week to the uk. Well boxed and packaged. They have been set up as required and fit perfectly. All postage costs included as stated, no surprises at the doorstep in that regard.
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A. A.
20 Jul 2023
Verified reviewI have used Glisshop for many years and have always been very satisfied with their products and services. The Rossignol ski's I have just purchased were approx. £100 cheaper than anywhere else. Thank you.
Reviews displayed in chronological order
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