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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
2 Mar 2024
Verified reviewExcellent choice of produces and service
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A. A.
2 Mar 2024
Verified reviewMisleading advertising on the website
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A. A.
2 Mar 2024
Verified reviewVery easy to order and receive international delivery. Fast and effective
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A. A.
2 Mar 2024
Verified reviewGood communication. 👍🏼
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A. A.
2 Mar 2024
Verified reviewFast delivery , great price
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A. A.
1 Mar 2024
Verified reviewGreat service, received my goods quickly.
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A. A.
1 Mar 2024
Verified reviewDelivery service was poor, next day turned into a week. They do not reply to online messages through their own forms, 3 separate messages were never replied to. You basically have to phone up to chase issues, they say they will phone back and don’t.
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A. A.
1 Mar 2024
Verified reviewSuperb service and great tracked dispatch to the UK.
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A. A.
1 Mar 2024
Verified reviewItem came in time, and was as expected .Good service!
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A. A.
1 Mar 2024
Verified reviewGreat service and fast delivery to the uk 👍👍
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A. A.
1 Mar 2024
Verified reviewItem never arrive, paid for next day delivery as only had a week left in France. Glisshop kept telling me next day next day next day.... nothing ever arrived. Refused to refund me until the board returns... but its still listed as awaiting delivery. Had to raise a complaint with paypal (thankfully I bought through them) but Glisshop are making that hard work as well. Very disappointing experience.
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A. A.
1 Mar 2024
Verified reviewFirst rate service all round. The customer service agent was very helpful in explaining why there was a good discount on my items and where they were being shipped from and delivery time. Place order on a Friday and the skis arrived the following Tuesday. No problems with customs duty. Tracking app was up to date throughout. Well packaged and arrived as expected with bindings fixed and set.
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A. A.
1 Mar 2024
Verified reviewI would highly recommend these guys. They gave me pre-sale advice a few times and then dispatch my skis to the UK very quickly
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A. A.
1 Mar 2024
Verified reviewThe skis arrived when expected and ordering was a straightforward process.
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A. A.
1 Mar 2024
Verified reviewEasy service from start to finish! Would highly recommend!
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A. A.
29 Feb 2024
Verified reviewFast delivery and good value
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A. A.
29 Feb 2024
Verified reviewReceived items promptly. Well packaged.
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A. A.
29 Feb 2024
Verified reviewThe Head boots are great, and really comfy, and the waterproof gloves too! Only a slight criticism is of the shipping, which took a week and cost extra to deliver in that time. Other than that, if you're not in a hurry place your order for good value ski gear.
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A. A.
29 Feb 2024
Verified reviewGreat service
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A. A.
29 Feb 2024
Verified reviewSurprised how easy it was to order these shoes from a French based company for UK delivery . This brand is not available in the Uk but worth seeking out . Prompt delivery with good tracking information along the way.
Reviews displayed in chronological order
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