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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
17 Apr 2024
Verified reviewGreat Service
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A. A.
17 Apr 2024
Verified reviewOrdered new skis & bindings which were prepared and delivered within a week from France to UK
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A. A.
17 Apr 2024
Verified reviewSecond time I have used Glisshop and they have been great both times. Very efficient.
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A. A.
16 Apr 2024
Verified reviewNo problems, very good.
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A. A.
16 Apr 2024
Verified reviewGreat service, fast delivery. I did have to reset the bindings as my boot wouldn’t go in but otherwise very happy with my purchasing experience
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A. A.
16 Apr 2024
Verified reviewExcellent service and great delivery
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A. A.
16 Apr 2024
Verified reviewGreat service & delivery
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A. A.
16 Apr 2024
Verified reviewAll equipment delivered as described. Used Glishop 3 times now and never disappointed
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A. A.
15 Apr 2024
Verified reviewThese guys know their stuff. I’ve bought skis and other kit from them a few times. Good prices, good reviews, set up service works, and they arrive quickly. Highly recommended.
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A. A.
14 Apr 2024
Verified reviewGood website, ordering process was easy. Skis and bindings delivered promptly
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A. A.
14 Apr 2024
Verified reviewDid not deliver the product at all and even tried to avoid giving a refund
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A. A.
14 Apr 2024
Verified reviewGreat service, I couldn't ask for more.
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A. A.
14 Apr 2024
Verified reviewVery poor so far. I returned the item as it was damaged. This was an item that cost me around £250. I had an email on 5/32024 saying my return was being assessed. I have heard nothing since. This was nearly four weeks ago now. I am out of pocket £250 and I have no helmet and have had no indication if the item is being replaced or returned or I am being refunded. They have effectively stolen 250 ounces from me. I will be submitting a formal complaint and taking the matter to social media publicly if I do not hear from them in the next week. Very poor service.
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A. A.
13 Apr 2024
Verified reviewVery speedy service, well packaged.
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A. A.
12 Apr 2024
Verified reviewGlissop website is really easy to navigate...I narrowed down my choice of skis to buy, but just needed a bit of technical advice ... I opted for the online chat, the person was very helpful and knowledgeable and really helped me choose which skis would suit me as an Intermediate skier, with no desire to go off-piste. Delivery of my chosen skis was incredibly quick. Skis were and bindings were perfectly set up for me. THANKYOU.
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A. A.
12 Apr 2024
Verified reviewExcellent product, service and delivery. Could not have asked for more.
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A. A.
12 Apr 2024
Verified reviewBrilliant efficient service.
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A. A.
12 Apr 2024
Verified reviewI and my friends (on recommendation) have all used Glisshop for multiple purchases. We all rate it very highly for its excellent service, great value and prompt delivery. A great ski shop!
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A. A.
12 Apr 2024
Verified reviewGood product information
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A. A.
12 Apr 2024
Verified reviewGreat service and it the board has a mark on the edge of the top sheets, just hoping it doesn’t turn into a Delam apart from that very happy
Reviews displayed in chronological order
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