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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Great service, package arrived promptly. Were able to help with an amendment to my order which was great. Would recommend."
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great service, will be ordering from here again. Good communication throughout my pre-order and very responsive to support requests."
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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A. A.
30 Apr 2024
Verified reviewGood product. Good delivery. However Brexit delivery charges as they're based in France despite this being a co.uk website.
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A. A.
29 Apr 2024
Verified reviewgreat service 5 stars
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A. A.
27 Apr 2024
Verified reviewGreat selection of outdoor and ski gear. I bought ski boots, the description of the product was good and the website well constructed. I was a little worried about ordering from the UK post-brexit but the price included all taxes and shipping. In fact My ski boots arrived at my door only 4 days from the order being placed. So, thank you to Glissop for the fantastic five-star service and shipping. The boots were great as I found out on my trip to Les Arcs. I would certainly use again and recommend Glisshop.
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A. A.
26 Apr 2024
Verified reviewClear website with competitively priced products. Great customer advice over the telephone. Efficient delivery system.
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A. A.
23 Apr 2024
Verified reviewGreat service from start to finish, communication all the way, no hiccups receiving goods from France into the UK, and no extra costs...love Glisshop. Thank you
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A. A.
23 Apr 2024
Verified reviewThe staff were massively knowledgeable from the outset and offered valuable advice on my choice of skis which weren't as expensive as I set out and offered the same with the bindings. Really impressive. I arranged for the skis to be delivered to me in a hotel in the alps and the courier messed up. Whilst not ideal this was the fault of the shop and they organised them to be collected and then be sent to another location down the line... communication was very good and fully appreciate their help
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A. A.
23 Apr 2024
Verified reviewQuick dispatch and delivery. No issues with customs with it coming to the UK. Great product - will be well used to maintain my skis.
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A. A.
23 Apr 2024
Verified reviewI’ve used Glisshop a few times now and found them to be extremely efficient and good at what they do. Even post Brexit they are still delivering an incredible service.
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A. A.
23 Apr 2024
Verified reviewOrdered 2 pairs of sunglasses and 2 sun screen sticks. The sunglasses arrived incredibly dirty; not the cases, the glasses themselves. Not sure if they were both display for the last ten years or just stored in dodgy locations. Hope they’re genuine. Similarly, the sun screen sticks were dirty and the inside (the stick part) was also quite mucky. Not too impressed with how the products arrived, clearly no care was taken / no review of items before shipping.
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A. A.
23 Apr 2024
Verified reviewVery quick delivery from europe to uk, no hassles, great price
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A. A.
22 Apr 2024
Verified reviewPostal process is somewhat slow from Paris to UK, but otherwise good.
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A. A.
21 Apr 2024
Verified reviewGreat product selection and timely delivery.
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A. A.
21 Apr 2024
Verified reviewOrdered from the UK because I liked the range of products, website design and wanted to give something new a try. Very good service and quality. I used the returns service for a product that didn't fit and it smooth and efficient.
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A. A.
21 Apr 2024
Verified reviewTrying to return and you're taking ages to reply to my return request
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A. A.
19 Apr 2024
Verified reviewGreat service and really helped with their knowledge
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A. A.
19 Apr 2024
Verified reviewGreat price, arrived on time, easy to deal with
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A. A.
19 Apr 2024
Verified reviewId happily give 5 stars as my order was handled very quickly and delivery turned out very fast. Although I’d advise to secure products (snowboard in this case) inside the box package little better. Snowboard was loose inside, only extra small box have been placed inside to secure from board moving front to back, edges were not secured and snowboard was moving left to right inside hitting cardboard walls. No damage or anything fortunately that’s why I’m only giving advice to secure snowboards better in future. Other than that great prices, great selection and very fast turnaround. Will come back again 100% Thanks
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A. A.
19 Apr 2024
Verified reviewFast delivery to the netherlands, fair pricing and definitely cheaper than shops in my area.
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A. A.
18 Apr 2024
Verified reviewProfessional web shop, wonderful selection of gear, good stuff - one can feel there are people who burn for the action behind. Always find some treasure there. Higly recommended for sport freaks! :D
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A. A.
17 Apr 2024
Verified reviewReceived as advertised, quick delivery, well packaged and postage/customs charges included as promised. Thank you.
Reviews displayed in chronological order
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