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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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M. S.
28 Oct 2025
Verified reviewGreat product, great price and super quick delivery. Excellent!
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David L.
28 Oct 2025
Verified reviewGlisshop continue to deliver a great service at really competitive prices. The website makes it easy and the fitment of bindings is very professional, with the assurance that they will be fitted correctly when bought with boots. I'm a massive fan, please keep up the great work.
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Kevin P.
28 Oct 2025
Verified reviewVery prompt and efficient service.
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Keith M.
28 Oct 2025
Verified reviewExcellent service and communication - thank you , I was kept informed weekly by staff as to the delivery which arrived hassle free.
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Jeremy D.
28 Oct 2025
Verified reviewamazing service, including binding fitting
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Eugene M.
28 Oct 2025
Verified reviewVery competitive, reasonable delivery time, great product
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Georgios M.
28 Oct 2025
Verified reviewGreat ski jacket. The fit is excellent, and the design looks clean and modern.
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Darren C.
28 Oct 2025
Verified reviewChoices and delivery was great. Boots were too small unfortunately so returned them. The only criticism I have is the length of time it takes to get a refund from when they receive the parcel. 3 weeks is too long. Otherwise a happy customer
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Zecchino c/o skiptax L.
28 Oct 2025
Verified reviewAll perfect! Competitive price with quick and easy delivery, thanks
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Jane M.
28 Oct 2025
Verified reviewGreat tent came faster than expected
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Mathew C.
28 Oct 2025
Verified reviewThe service was great, very fast and efficient. The price was excellent and the skis and bindings look great. My boots fit well and the binding settings seem to be about right. Unfortunately I can't test them until January but first impressions are very positive.
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Craig Y.
28 Oct 2025
Verified reviewGreat product, arrived 1 day ahead of estimated. Can’t fault Glisshop!
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Kevin T.
28 Oct 2025
Verified reviewI placed an order for a pair of sunglasses. Normally online retailers would ship your purchase in about 2-4 working days. After waiting more than 2 weeks for my sunglasses I called the merchant (who didn’t apologise) but gave me some story that they had been shipped but the shipment had been sent to the wrong place. They asked me to be patient and they would find them. One week later they said they had found them and they would be with me within the week. The next week passed, no sunglasses so gave up and asked for a full refund. I then had to fill out forms, scan them in and email them back to get my refund. Wasted 4.5 weeks and no sunglasses nor apology. Not a great online experience to say the least!
Reply from Glisshop.co.uk
Hello, Thank you for sharing your experience with us. We sincerely apologise for the inconvenience you faced with your order and understand how frustrating this must have been. If there's anything else we can assist you with, please feel free to reach out. Best regards. glisshop.co.uk team
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Roger T.
15 Oct 2025
Verified reviewItem as described and delivered in good time
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Mark H.
15 Oct 2025
Verified reviewGreat price and great service and delivery to UK. Recommend
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Mark C.
15 Oct 2025
Verified reviewEasy to find the product on site. Delivery was delayed twice but the office sorted it out.
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Simon H.
11 Oct 2025
Verified reviewI ordered skis and they arrived as promised set up as required. Online ordering was easy and straightforward.
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Hannah G.
11 Oct 2025
Verified reviewExcellent price, arrived quickly and in perfect condition. Thank you
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Tim Z.
11 Oct 2025
Verified reviewAmazing service
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N. H.
11 Oct 2025
Verified reviewAll good. Delay in delivery was commuincated
Reviews displayed in chronological order
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