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Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
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Ian F.
22 Feb 2026
Verified reviewI've used Glisshop three times this year and the Technical support (from France) and the general customer support (Joanna in particular) is excellent.Delivery can be a bit slow as goods are coming from France so don't expect next day deliveries. However, this is more than matched by the competitive prices.
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E. I.
22 Feb 2026
Verified reviewNo card payment. I was forced to buy a gift card and then pay for the order with it, inconvenient
Reply from Glisshop.co.uk
Hello and thank you for your feedback. We offer payment by Visa, Mastercard , American Express and Paypal as well as by bank transfer. We apologise if you were unable to use one of those options when placing your order. In future, please don’t hesitate to reach out by email at info@glisshop.com or by phone on 020 31 29 3301 if you experience a problem. Best regards, The Glisshop Team
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Joanne B.
22 Feb 2026
Verified reviewGreat selection of products, great prices and quick delivery.
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David W.
20 Feb 2026
Verified reviewEasy to order, great price, good delivery. O ly comment is tracking is only available once item is in UK....
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A. T.
20 Feb 2026
Verified reviewGood advice excellent skis.
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Marian T.
20 Feb 2026
Verified reviewVery good service. Very happy
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Alison G.
20 Feb 2026
Verified reviewNever arrived my order !
Reply from Glisshop.co.uk
Hello and thank you for your feedback. We are sorry that you experienced a problem with the delivery of your order. Once you contacted us, we immediately launched an investigation and your parcel was found and returned to us by the carrier. It was shipped to you again at your request and received 6 days later. We hope you are happy with your product. Best regards The Glisshop Team
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Glauk H.
20 Feb 2026
Verified reviewNice and fast delivery
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Tracy G.
20 Feb 2026
Verified reviewExcellent customer service . Product looks stylish, comfortable and good quality
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Kriszta C.
20 Feb 2026
Verified reviewEfficient delivery as advised. All items are good quality. Very happy with the products and service received. Thank you.
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Zivile J.
18 Feb 2026
Verified reviewGreat items at great prices, very quick delivery.
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Madelaine B.
18 Feb 2026
Verified reviewReally great service. Jacket delivered on time in perfect condition.
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Mark G.
18 Feb 2026
Verified reviewGood service, prompt response to questions and speedy delivery. Very Happy!
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Cara V.
18 Feb 2026
Verified reviewFast and efficient service. Fabulous product and cheaper than anywhere else by a mile.
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Geoffrey W.
18 Feb 2026
Verified reviewEasily navigated site. Order dispatched rapidly and received earlier than redicted, Item very good quality
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Rares P.
18 Feb 2026
Verified reviewOrdered a pair of skis and opted for the bindings install too. Nice and quick delivery ( expected 30th of Jan - recieved beforehand on 26th) Happy all around
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Steven F.
18 Feb 2026
Verified reviewWide choice of goods, easy to navigate website, simple checkout, prompt delivery. Some good value offers.
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Shane F.
18 Feb 2026
Verified reviewExcellent communication. Fast delivery. Have bought many times now and will definitely buy again. Thanks.
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Conor D.
18 Feb 2026
Verified reviewApauled by the quality of the raven bindings, the opening mechanism has stopped working after 3 days on the slopes
Reply from Glisshop.co.uk
Hello, We’re sorry to hear that the Raven bindings did not meet your expectations. If the opening mechanism stopped working after only 3 days on the slopes, this may be due to a manufacturing defect. I invite you to submit a warranty request through your Glisshop account so we can review the issue with the manufacturer. Our after-sales team will be in touch once you have made your request online. Best regards, Glisshop Team
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Clive M.
16 Feb 2026
Verified reviewApart from not delivering to the Isle of Man and using Royal Mail, which the Isle of Man has, and it's the same cost for delivery. The helmet is brilliant
Reviews displayed in chronological order
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