Go to website
Review Summary
Glisshop gives a smooth buying experience, with clear information, easy ordering and prices that customers describe as very competitive. Many reviews also mention quick delivery and products that arrive as expected, making it easy to choose and buy with confidence.
Delivery
"Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did…"
Ordering was great, taking payment all seamless, order arrived swiftly, ordering was a great experience. Needed to request a refund as the item did not fit and this is where the customer service failed. Order returned and delivered to Gliss, still waiting for my refund some 2 weeks later with not contact or return of calls. Shame to be let down.
"Superb service again. Great price on a pair of skis, well mounted and super fast delivery"
"great service as always from Glisshop, good prices and delivery"
Digital experience
"I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on…"
I am pleased with all aspects of my recent purchase of Scarpa walking shoes. After a general online search I found exactly what I was looking for on the Glisshop website at a very competitive price. Ordering was easy and despite being shipped from France to Scotland, the shoes were delivered in good time.
"Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago…"
Super quick delivery, checked my boots snapped straight in and they did - can never complain about price or service. Bought my first pair 8 years ago from Glisshop and thought I was due an upgrade, came to the right place!
"The site was easy to navigate, the pricing was clear and the choice was good both for size and range. Would recommend this company"
Team expertise
"Great shop with lots of quality goods and exceptional client care!"
"Really helpful team at Glisshop. They answered all my questions."
"Perfect customer support! Parcel company in my country was absolutely rubbish but they really helped me solve the problem. Cheers"
Choice
"Excellent selection, easy ordering process, and arrived ahead of schedule."
"Top class options and prices"
"Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all…"
Easy to use website, fantastic deals and a large range of products. Served perfectly for getting all of my products for a great price and they all arrived quickly!
Responsiveness
"The Glisshop staff respond to queries quickly and are very helpful."
"Great customer service. Quick response to questions and alteration request."
"Quick efficient service"
Friendliness & courtesy
"Great customer service and product"
"Excellent customer service and excellent items at great prices."
"Very good, great service. I would definitely recommend to my friends."
-
Stephenie D.
24 Mar 2026
Verified reviewAll good
-
Podina C.
24 Mar 2026
Verified reviewExcellent service with exceptional prices and products!
-
Ben H.
24 Mar 2026
Verified reviewExcellent service
-
Robert M.
24 Mar 2026
Verified reviewWhat i wanted
-
Sarah W.
24 Mar 2026
Verified reviewPrompt delivery and good packaging
-
F. R.
24 Mar 2026
Verified reviewVery good service and delivery
-
Andy P.
24 Mar 2026
Verified reviewGood price, delivery and service
-
Susan G.
24 Mar 2026
Verified reviewReturns process is too long compared to other companies.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. Your return parcel was dropped off at the post office on 12/03 and was received by our hub in the UK on 14/03. The refund process was initiated on 16/03 and completed on 18/03. We understand that a delay of around 7 days can feel lengthy, and we sincerely apologize for any inconvenience caused. We appreciate your comments and will share your feedback internally as we continuously work to improve our processes and provide a better customer experience. Thank you for your understanding. Best regards The Glisshop Team
-
Theo Ö.
24 Mar 2026
Verified reviewNice and vert fast shipping
-
John M.
24 Mar 2026
Verified reviewEasy ordering process and good pricing, package arrived earlier than expected overall a very good service.
-
Carolyn C.
24 Mar 2026
Verified reviewExcellent service
-
Sean M.
24 Mar 2026
Verified reviewExcellent experience. Fast order processing plus I opted for express delivery which worked faster than expected. Going forward, will check Glisshop first!
-
Steven F.
24 Mar 2026
Verified reviewWide range of products, at various prices, good reductions, easy order process, reasonable delivery times.
-
Richard R.
24 Mar 2026
Verified reviewNew skis arrived quickly and in excellent condition. Bindings were fitted correctly to my boot specifications.
-
Peter J.
24 Mar 2026
Verified reviewEasy to navigate and order, fast service and delivery. Very pleased
-
P. H.
24 Mar 2026
Verified reviewBoard bag came faster than we expected. Was just as described.
-
E. R.
24 Mar 2026
Verified reviewReally happy with my purchase from Glisshop. Arrived promptly, thank you.
-
Allan L.
24 Mar 2026
Verified reviewOrdered from glisshop a handful of times, always been great.
-
Dmitry P.
24 Mar 2026
Verified reviewI have placed several orders with Glisshop over the past years, and until now everything was handled well. However, my last two orders this year turned into a complete disaster. One of the orders was placed on 08 February 2026, and today is 09 March — yet I still have not received it. I am not sure whether the issue comes from Glisshop or the logistics provider, but a normal one‑week delivery has now turned into more than a month. I am extremely dissatisfied with the lack of follow‑up on the delivery, as well as the absence of proper action or communication from the Glisshop team.
Reply from Glisshop.co.uk
Hello and thank you for taking the time to leave your feedback. Your order was dispatched within 24 hours in two parcels. While the one parcel was delivered correctly, the other parcel containing the snowboard was held back by the carrier for an unknown reason and was eventually returned to us on 27 February for which we sincerely apologise. The refund for the snowboard was issued on the same day and an email was sent to you confirming the refund. Please do not hesitate to call us on 020 31 29 3301 or email info@glisshop.com if you have any queries regarding the refund. Best regards The Glisshop Team
-
James M.
24 Mar 2026
Verified reviewExcellent service and quick delivery to Scotland I was very happy with the service from Glisshop.
Reviews displayed in chronological order
Contact
Go to website
Certification
