Go to website
Review Summary
Ekosport is often described as quick and straightforward, with a clear website, easy ordering and products that arrive as described. Customers also mention good fit for boots, helpful replies from customer service, and the feeling that buying a hard-to-find item was simple.
Delivery
"Fantastic fast service clear website brilliant pricing"
"Miraculously, the product arrived in time (after I send them an email). The product was excellent vale for money."
"My first time buying from ekosport, and I wasn't disappointed. Fast dispatch and shipping, item was new and as described. I would buy from them again."
Digital experience
"Great site, will use again"
"Excellent customer support & good easy to use website.."
"Website good layout and easy to navigate. Accurate description of products and services."
Choice
"Huge product range, great prices and quick delivery time"
"Great range available"
"Great range of products and prices"
-
A. A.
18 Oct 2023
Verified reviewvery good site, easy to use
-
A. A.
18 Oct 2023
Verified reviewEasy to use, good prices.
-
A. A.
18 Oct 2023
Verified reviewAs expected
-
A. A.
18 Oct 2023
Verified reviewHaving received the wrong size, the returns process is long winded and painful. The customer is having to compensate for the poor systems in place. I could not make one return for both items and had to process them separately despite being delivered in one box. I have returned the items nearly 3 weeks ago and still awaiting a refund.
-
A. A.
17 Oct 2023
Verified reviewI purchased a ski outfit through Ekosport as they had the best pricing I could find on the internet. Unfortunately the trousers were too short and needed to be returned. The return process was not straightforward and required several emails back and forth. The return instructions are not translated well for English speakers and therefore unclear. I was also charged £14.99 for the return and not given the option to return via regular post.
-
A. A.
12 Oct 2023
Verified reviewOrdered from UK, slick easy to navigate site, bit slow though. Quick delivery, all customs stuff sorted. Actually easier than buying from UK. Great price, amazing selection. Postage free over 500, if under 500 acceptable for large items but would be pointless for small purchases
-
A. A.
12 Oct 2023
Verified reviewEasy to navigate
-
A. A.
12 Oct 2023
Verified reviewWe had to return the product as it was the wrong size. The returns process seemed initially to be fine, and sending it back via the preferred courier, evri. And then nothing..so we sent repeated emails, and would appear to be asked for the same information repeated times, even though its ekosports choosen carrier that they have organised. To cut it to the bone there returns process sucks, worst experience of any online company I have known ...and we still have no refund, and its now a month since we returned the product
-
A. A.
6 Oct 2023
Verified reviewNot great - I ordered the shoes on 8th September. I paid £15 for delivery and £1 for "preparation fees". This was for my wife's birthday and I needed them by 15th September. They arrived on 19th September.
-
A. A.
6 Oct 2023
Verified reviewExcellent pricing on a premium product (Hoka Speedgoat Mid GTX)
-
A. A.
6 Oct 2023
Verified reviewThe service was 1st class. Item lost by courier. New items sent in time as the items were a gift
-
A. A.
6 Oct 2023
Verified reviewSuperb price. So much cheaper to buy from you than here in the UK and with a reasonably quick delivery. I will definitely buy from them again
-
A. A.
6 Oct 2023
Verified reviewVery good quality products for great prices!!
-
A. A.
3 Oct 2023
Verified reviewGreat trail shoes at an unbeatable price
-
A. A.
3 Oct 2023
Verified reviewEkosport appears to a great store which I only came across by chance but I will be shopping with them a lot more in the future.
-
A. A.
3 Oct 2023
Verified reviewJacket ok but payment card got hacked wouldn't buy from them again
-
A. A.
27 Sept 2023
Verified reviewoverall very good service and in many cases much better price than other online retailers (you have to cross-check!)
-
A. A.
27 Sept 2023
Verified reviewI was sent a damaged product. Sent back 3 weeks ago and they still haven’t refunded (apparently waiting for the brand to reply)
-
A. A.
27 Sept 2023
Verified reviewShopping at ekosport co.uk was a positive experience. A wide availability of stock. Remarkable price's and offers. Quality of products are outstanding and come in their own packaging. Ekosport.co.uk deliver your bought items in an excellent safe and secure condition. Overall a pleasure to buy from the website. Only 4 out of 5 stars given due to the time of the delivery. Would have liked the purchase to have been a bit quicker to be delivered. If you buy from ekosport.co.uk consider that the delivery may take a little longer than you would like and factor this in before you buy from their website. I haven't made any contact with the company so couldn't say whether communication with ekosport would be good experience or a bad experance. I gave communication 3 stars just to be fair and neutral. I also haven't had the need to return any items either so couldn't make any comments regarding this. I also gave the return procedure 3 stars just to be fair and neutral. 4 out of 5 stars.
-
A. A.
27 Sept 2023
Verified reviewI was very happy with my order, and especially the customer service. I needed to change the delivery address, I saw their phone number in the contact section which is rare nowadays, and gave them a call, I was answered quickly and the assistant had perfect English. He changed my address no problem and told me when my parcel was likely to be delivered, and he was right too. I was also kept up to date with delivery progress via email. I'll definitely use ekosport again.
Reviews displayed in chronological order
Contact
Go to website
Certification
