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Review Summary
Ekosport is often described as quick and straightforward, with a clear website, easy ordering and products that arrive as described. Customers also mention good fit for boots, helpful replies from customer service, and the feeling that buying a hard-to-find item was simple.
Delivery
"Fantastic fast service clear website brilliant pricing"
"Miraculously, the product arrived in time (after I send them an email). The product was excellent vale for money."
"My first time buying from ekosport, and I wasn't disappointed. Fast dispatch and shipping, item was new and as described. I would buy from them again."
Digital experience
"Great site, will use again"
"Excellent customer support & good easy to use website.."
"Website good layout and easy to navigate. Accurate description of products and services."
Choice
"Huge product range, great prices and quick delivery time"
"Great range available"
"Great range of products and prices"
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A. B.
25 Dec 2024
Verified reviewI still havent recieved my refund when youve had the parcel over 2 weeks!!!!!
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N. M.
17 Dec 2024
Verified reviewGreat product for a good price on time
Reply from Ekosport.co.uk
Hello, Thank you for your sharing. We're glad to hear that you're satisfied with the product, the price, and the timely delivery. Best regards, EKOSPORT
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A. M.
17 Dec 2024
Verified reviewVery happy with my skis, arrived well packed, bindings fitted neatly and to my boot size, and on time. Good price. No custom fees or tax to pay. Customer service was excellent when I contacted them. Just one thing, if you are in the UK you will get notice when Ekosport has shipped them from the warehouse in France, but then it takes several days before EVRI actually get them. So don't panic if it goes quiet for a few days! Once EVRI get them mine arrived two days later. Very pleased.
Reply from Ekosport.co.uk
Hi Anthony, Thank you for your detailed feedback. We’re thrilled that you’re happy with your skis and that everything, from packaging to delivery, met your expectations. We also appreciate your understanding of the shipping process, and we’re glad the customer service was helpful. We continue to work hard to ensure a smooth experience for all our customers. Best regards, EKOSPORT
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M. T.
17 Dec 2024
Verified reviewAlways a great price, quick delivery and great products. My go-to for ski equipment.
Reply from Ekosport.co.uk
Hi Mark, Thank you for your loyal support and kind words. We’re thrilled to be your go-to for ski equipment, and we’ll continue to provide competitive prices, fast delivery, and top-quality products. Sincerely,
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A. P.
17 Dec 2024
Verified reviewExcellent service
Reply from Ekosport.co.uk
Hi Amanda, Thank you for your positive return. We're glad to hear that you’re satisfied with our service. We’ll continue to work hard to maintain this level of excellence. Best regards, EKOSPORT
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R. W.
17 Dec 2024
Verified reviewVery good service from ekosport - I've used them before and they have always been reliable. Good website and very competitive prices.
Reply from Ekosport.co.uk
Hello Richard, Thank you for your continued trust and positive feedback. We’re happy to hear that our service and website have consistently met your expectations. We’ll keep striving to offer great prices and reliable service. Sincerely, EKOSPORT TEAM
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R. F.
17 Dec 2024
Verified reviewEasy to navigate around the the site, had the product in stock and delivered promptly
Reply from Ekosport.co.uk
Hi Ryan, Thank you for your comment. We’re glad to hear that you found our site easy to navigate and that your product was in stock and delivered promptly. Kind regards, EKOSPORT
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C. F.
17 Dec 2024
Verified reviewGreat service as usual
Reply from Ekosport.co.uk
Hi Claudio, Thank you for your comment. We're delighted to hear that our service continues to meet your expectations. Best regards, EKOSPORT
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N. W.
17 Dec 2024
Verified reviewEasy to use site, with filters that allow selection of kit which meets our needs.
Reply from Ekosport.co.uk
Hello Nat, Thank you for your feedback. We’re glad to hear that our site and filters helped you find the perfect kit for your needs. We’ll continue to improve our services to make your shopping experience even easier. Kind regards, EKOSPORT TEAM
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D. T.
17 Dec 2024
Verified reviewI ordered from ekosport on the 6/11/24 and it’s currently the 2/12/24 but still haven’t received my goods. They are now making me wait for an outcome because the courier has lost the item. Once the courier admitted they had lost it on the 23/11/24 I would of expected to be sent replacement goods or a refund but I get the same reply from them that I have to wait for the investigation. I currently have no idea what is happening and feel totally let down by this company.
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R. W.
3 Dec 2024
Verified reviewFirst class again
Reply from Ekosport.co.uk
Hello Richard, Thank you for your kind sharing. We’re thrilled to know that you’re once again satisfied with our service! Sincerely, EKOSPORT
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L. S.
3 Dec 2024
Verified reviewExcellent rapid service
Reply from Ekosport.co.uk
Hello Lee, Thank you for your comment. We’re pleased to hear that our service met your expectations in terms of speed and efficiency. Best regards, EKOSPORT TEAM
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D. H.
3 Dec 2024
Verified reviewVery easy to navigate and prompt
Reply from Ekosport.co.uk
Hi Denise, Thank you for your comment. We’re pleased to hear that you found our site easy to navigate and that our service was prompt. We continue to focus on improving your experience. Kind regards, EKOSPORT TEAM
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J. H.
2 Dec 2024
Verified reviewThey dealt with my return in a good manner. Although it took for me to call them to actually get the payment refunded. This was after a couple of weeks when the item had been delivered back to them.
Reply from Ekosport.co.uk
Hi James, Thank you for your feedback. We’re glad your return was handled properly, but we apologize for the delay in processing your refund. We’ll take note of your comments to improve our response times and ensure quicker processing in the future. Best regards, EKOSPORT TEAM
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A. B.
2 Dec 2024
Verified reviewGreat service and great price. Packaging for delivery was poor
Reply from Ekosport.co.uk
Hello Andy, Thank you for your return. We're glad to hear that you’re satisfied with our service and pricing. We apologize for the packaging issues and will work on improving it for future deliveries. Best regards, EKOSPORT
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D. W.
2 Dec 2024
Verified reviewGood all round
Reply from Ekosport.co.uk
Hi Danny, Thank you for your comment. We're happy to hear that everything met your expectations, and we’ll continue to work hard to provide great service all around. Sincerely, EKOSPORT TEAM
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A. S.
2 Dec 2024
Verified reviewVery good
Reply from Ekosport.co.uk
Hello, Thank you for your feedback. We’re glad to know you’re satisfied and will keep working hard to maintain this level of service. Kind regards, EKOSPORT
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A. F.
1 Dec 2024
Verified reviewExcellent website retailer, generously discounted ski products which allowed me to get a professional set within a reasonable budget.
Reply from Ekosport.co.uk
Dear Andi, Thank you for your kind words! We're so glad you found exactly what you needed at a great price. Happy skiing! Best regards, Ekosport
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J. P.
1 Dec 2024
Verified reviewGreat site great prices
Reply from Ekosport.co.uk
Hello Jo, Thank you for your kind words. We’re thrilled to know that you value our site and competitive prices. We continuously strive to provide the best experience and deals for our customers. Best regards, TEAM EKOSPORT
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M. W.
1 Dec 2024
Verified reviewBought a new helmet. The price was great and the product was delivered on time with no issues. Great job!
Reply from Ekosport.co.uk
Hi Mark, Thank you for taking the time to share your positive experience with your new helmet. We're thrilled to hear that the price met your expectations and that the delivery went smoothly without any issues! We hope you enjoy your purchase, and we look forward to serving you again in the future. Thanks again for your trust and support! Best regards, EKOSPORT
Reviews displayed in chronological order
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