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Review Summary
Diveinn stands out for smooth ordering, quick delivery and clear communication throughout the process. Customers describe a straightforward website, well-packed parcels and items arriving as expected, which makes the whole experience feel easy and reliable.
Delivery
"Γρήγορη παράδοση"
"Товар пришел быстро , 8 дней Всё супер!"
"Kupuje w tym sklepie od lat, szybka dostawa i dobre ceny to ich zdecydowane atuty"
Digital experience
"A very good place to buy diving equipments to a good price and good shipping time"
"Product arrived in good time and as described. Good price. Easy to use website."
"The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the…"
The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the process was excellent. Speedy delivery, great to do business with.
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A. A.
26 May 2022
Verified reviewAs always ,never had any problems with the orders..
Reply from Diveinn.com
Dear Georgios , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Diveinn.com
Dear Claudiu Alexandru , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 May 2022
Verified reviewDiveInn has everything for your diving needs, great competitive prices and decent delivery options (both DHL express and local post). Customer support is attentive and I've not had any issues with the orders I've made so far.
Reply from Diveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
22 May 2022
Verified reviewHappy to receive my order within the ETA interval. Just started to get friendly with my first diving computer Aqualung model and so far things don’t seem too complicated. I like the big digits on the display and easiness in accessing the menu. Final try next week. 🤪
Reply from Diveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
22 May 2022
Verified reviewMy package was dispatched immediately after ordering. It took a week to arrive from Spain to the UK, via the Netherlands- which is very good. I received regular tracking updates throughout my package’s journey. My package arrived safely & well boxed. The prices from Scubastore are much cheaper then those in the UK. So overall an excellent service. 5 stars from me.
Reply from Diveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
22 May 2022
Verified reviewExcellent choice, value and service, very quick delivery. Product as described
Reply from Diveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
22 May 2022
Verified reviewIt arrived on time and the goods done what it said on the tin 😀👍
Reply from Diveinn.com
Dear Mark , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 May 2022
Verified reviewpositive - wide choice of gear. reasonable delivery times and cost. negative - if things go wrong it is impossible to talk to a person and resolve the issue. company is organised about pre-determined problems - which is never reality. you order and hope nothing goes wrong.
Reply from Diveinn.com
Hello , We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
22 May 2022
Verified reviewVery happy with your service.
Reply from Diveinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 May 2022
Verified reviewΤέλεια εξυπηρέτηση και άμεση αποστολή και παραλαβη
Reply from Diveinn.com
Γεια σας, Σας ευχαριστούμε που αφιερώσατε χρόνο για να μοιραστείτε μαζί μας τόσο θετικά σχόλια σχετικά με την εμπειρία σας. Είμαστε πολύ χαρούμενοι που μπορέσαμε να σας εξυπηρετήσουμε καλύτερα. Ευχαριστώ και ευχές
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A. A.
22 May 2022
Verified reviewExcellent services as usual! Will keep buying in this store, super satisfied!
Reply from Diveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
Reply from A. A.
:)
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A. A.
22 May 2022
Verified reviewThe BCD I ordered was perfect, everything works fine, and it was beautifully packaged, and over £100 cheaper than other sites prices so amazing The delivery took longer than expected but only by a few days, and i think that’s cause it was over a weekend
Reply from Diveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
22 May 2022
Verified reviewSpot on, provided with tracking number. Spain to Uk in few days. Many thanks
Reply from Diveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
22 May 2022
Verified reviewDive inn has a wide selektion, of gear for diving, free diving, and spearfishing. I still also support my local dealers in my country. But Dive inn has so many options, and therefore i buy a lot in dive inn.
Reply from Diveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
22 May 2022
Verified reviewGreat products and speedy delivery
Reply from Diveinn.com
Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 May 2022
Verified reviewPerfect
Reply from Diveinn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
3 May 2022
Verified reviewПо последнему заказу поставил 5 звёзд.всё было отправлено вовремя и товар хорошего качества.спасибо.
Reply from Diveinn.com
Привет, Спасибо, что нашли время поделиться такими положительными отзывами о своем опыте работы с нами. Мы очень рады, что смогли служить вам лучше. Спасибо и наилучшие пожелания
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A. A.
22 Apr 2022
Verified reviewExcellent delivery for my replacement case. Just wish they had more options in regards to GoPro Handles
Reply from Diveinn.com
Dear Customer, Thank you for taking the time to share your comments about your experience with us, pardon us for the inconvenience. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Apr 2022
Verified reviewThe article I ordered was very hard to get through other suppliers. You didn't only deliver it, but on very short notice as well!
Reply from Diveinn.com
Dear Customer, Thank you very much for sharing this fantastic comment. We hope you enjoy your product. Have a great day. Regards
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A. A.
19 Apr 2022
Verified reviewOrdered 2 x mares x vision liquid skin masks, great price and delivery within 7 days to UK. Great service, huge product range, will definitely use again
Reply from Diveinn.com
Dear Helen , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2022
Verified reviewactual product fit great however delivery was delayed slightly delayed
Reply from Diveinn.com
Hello Liam, We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. Regards
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