What do Internet users think about DayBreakHotels ?

Daybreakhotels is often described as a practical fix for layovers, cruise days, and long waits between flights. Guests liked being able to rest, shower, and use a room for a few hours, though a few ran into dirty sheets or a toilet that would not flush. The booking process is usually described as simple and fast, with flexible timing and helpful staff when plans changed. Some reviews mention strong value and lower prices, while others report missing reservations, a site that crashed, or an early check-out that did not match the confirmation. daybreakhotels gathers mostly positive reviews with 689 reviews published in total and an average rating of 4.2 stars.

Reviews for DayBreakHotels

Total: 689 reviews since 03/12/2022

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4.2

Based on 108 reviews from the last 12 months

5

69%
4

11%
3

6%
2

3%
1

12%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Daybreakhotels is often described as a practical fix for layovers, cruise days, and long waits between flights. Guests liked being able to rest, shower, and use a room for a few hours, though a few ran into dirty sheets or a toilet that would not flush.

This summary is AI-Generated

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Helpful?

Digital experience

27 reviews mention the digital experience, with 81% positive feedback.

"The online booking experience was easy and to the point, didn’t have any issues at all"

"Good and website easy to use"

"Easy to navigate"

Friendliness & courtesy

13 reviews mention our friendliness and courtesy, with 85% positive feedback.

"Great location. Nice and comfy atmosphere."

"Serene and beautiful environment, hospitable management and top notch service. Highly commendable and highly recommended."

"Clean, staff friendly and walking distance from restaurants."

1 ★

2 ★

3 ★

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5 ★

A. A.
20 Aug 2024
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The reason I have given 2 stars is because when we arrived they had no knowledge of our booking, luckily we had the email confirmation to prove we had actually booked otherwise they would have turned us away, it was very embarrassing to say the least. The actual hotel was fine.
Experience from: 15 Aug 2024
Reply from DayBreakHotels

Dear Customer, thank you for your feedback. We apologize for the confusion and inconvenience you experienced upon arrival. We are glad that you had the confirmation email to resolve the issue, but we understand how frustrating and embarrassing this must have been. We will investigate this matter with the hotel to prevent similar issues in the future. We appreciate your understanding and are pleased to hear that you found the hotel itself to be satisfactory. Please remember that our Customer Care service is available until 10 pm (Italian time) for any immediate assistance you may require in the future.
A. A.
18 Aug 2024
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Hotel staff was pleasant. Rooms were clean and amazing. Really enjoyed myself. Will definitely stay again.
Experience from: 15 Aug 2024
A. A.
17 Aug 2024
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Fast and easy
Experience from: 15 Aug 2024
A. A.
16 Aug 2024
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Great service, it is definitely reliable.
Experience from: 28 Jun 2024
A. A.
15 Aug 2024
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quick to check in and love how cute and complex is the room.
Experience from: 4 Aug 2024
A. A.
14 Aug 2024
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Good
Experience from: 12 Aug 2024
A. A.
13 Aug 2024
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Very helpfull
Experience from: 7 Aug 2024
A. A.
13 Aug 2024
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Friendly staff and nice location
Experience from: 8 Aug 2024
A. A.
12 Aug 2024
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Excellent service and easy to deal with.
Experience from: 25 Jun 2024
A. A.
11 Aug 2024
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I arrived the hotel and they didn’t find my reservation, luckily they found one room available that I can use. The hotel itself was excellent
Experience from: 10 Jun 2024
Reply from DayBreakHotels

Dear Customer, thank you for your feedback. We apologize for the inconvenience you faced upon arrival. We will thoroughly investigate this issue with the hotel to prevent similar problems in the future. For any immediate assistance in the future, please remember that our Customer Care service is available until 10 PM (Italian time).
A. A.
8 Aug 2024
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Shuttle food and a pool Everything was great
Experience from: 30 Mar 2024
A. A.
7 Aug 2024
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Beautiful
Experience from: 5 Aug 2024
A. A.
7 Aug 2024
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The hotel never received my reservation and I had to pay full price.
Experience from: 5 Aug 2024
Reply from DayBreakHotels

Dear Customer, thank you for your feedback. We are sorry for the inconvenience, we will check directly with the Hotel what happened. We hope to have you among our Customers again to offer you a better experience than the one you just had. Please remember that our Customer Care service is available until 10 pm (Italian time) for any immediate assistance you may require in the future.
A. A.
6 Aug 2024
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The booking at daybreak is super easy.
Experience from: 4 Aug 2024
A. A.
5 Aug 2024
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Excellent as always.
Experience from: 2 Aug 2024
A. A.
31 Jul 2024
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hotel did not have my reservation i booked thru daybreak, had to pay more
Experience from: 22 Jul 2024
Reply from DayBreakHotels

Dear Customer, thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We are currently investigating these issues, as they are not reflective of our usual standards. We remind you that it is always possible to contact our Customer Care in case of need.
A. A.
30 Jul 2024
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Excellent. Just what we needed!
Experience from: 14 Jul 2024
A. A.
26 Jul 2024
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When I arrived at the hotel I had booked with, they claimed I did not have a reservation. I even showed them my email,and they did not have any record of it. I think this is probably a scam. I ended up paying 3 times what I would have here, somewhere else.
Experience from: 23 Jul 2024
Reply from DayBreakHotels

Dear Customer, thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We are currently investigating these issues, as they are not reflective of our usual standards. We remind you that you have not entered any payment details on our portal.
A. A.
23 Jul 2024
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It was easy to find an available hotel and make the reservation.
Experience from: 3 Mar 2024
A. A.
23 Jul 2024
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We got off our cruise ship at 9 am and our flight was going out at 11pm and we needed a place to crash for a few hours so we didn't have to wait 9am-11pm at the airport. This website helped find an affordable room that we could stay from 10am-6pm to help knock 8 hours off of our wait. I got to take a nap and relax in privacy. Website was easy to use and no issues checking in at our hotel.
Experience from: 18 Jul 2024