Review Summary
Bricoinn is often described as easy to order from, with quick delivery, clear updates and products that arrive as expected. Customers also mention good prices and well packed items, though a few ran into damaged deliveries or missing orders.
Delivery
"Quick delivery and exactly what I wanted🙂"
"Very easy to order from and product arrived in good time/condition. Would use again."
"Ordered an item for international delivery. Came very quickly, order updates and tracking from day one. Highly recommend."
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Eileen W.
22 Oct 2025
Verified reviewVery good service and product really helps my 12 year old dog. Shr is moving much better and is definitely more comfortable
Reply from Bricoinn.com
Hello, Thank you for your wonderful review! We are thrilled to hear that our product has made such a positive difference for your 12-year-old dog. Your satisfaction is our priority, and it warms our hearts to know she's moving better and feeling more comfortable. Best wishes! www.bricoinn.com team
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Adam H.
22 Oct 2025
Verified reviewDelivery came smashed to pieces, been a week since sent all the information they asked for. Still not even had an acknowledgement email. Having to go through PayPal to get refund 0 stars horrendous experience
Reply from Bricoinn.com
Hello, We are truly sorry to hear about your experience with the delivery of your order. Your feedback is important to us, and we understand your frustration regarding the lack of communication. Please note that we looked into this matter to ensure that it is resolved promptly, however, our request for pictures has been left unanswered, please be so kind as to consult your mails. Thank you for bringing this matter to our attention. Best regards. www.bricoinn.com team
Reply from Adam H.
I sent 6 pictures and all information requested and still haven't received any replies to date.
Reply from Bricoinn.com
Hello, I’m truly sorry to hear about your experience with the delivery and the lack of communication. We understand how frustrating this must be and will ensure your feedback is addressed. A full refund was processed some days ago, you have received the corresponding amount by now, please consult your bank details. 19/10/2025 09:23:33 - Devolucion importe (paypal): -22.98 GBP Thank you for your understanding www.bricoinn.com team
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Arne N.
22 Oct 2025
Verified reviewfuld tilfreds
Reply from Bricoinn.com
Hello, Thank you so much for your wonderful review! We're thrilled to hear that you're fully satisfied with your experience at Bricoinn. Your support means a lot to us, and we look forward to welcoming you back soon. Best regards. www.bricoinn.com team
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Ole G.
8 Oct 2025
Verified reviewVaren kom som aftalt. Alt var i orden et godt produkt. Kan varmt anbefales
Reply from Bricoinn.com
Hello, Thank you so much for your positive feedback! We’re thrilled to hear that your order arrived as expected and that you’re happy with the product. Your recommendation means a lot to us, and we look forward to serving you again in the future! Best wishes. www.bricoinn.com team
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Dick V.
8 Oct 2025
Verified reviewEverything, ordering and delivering, good.
Reply from Bricoinn.com
Hello, Thank you for your feedback! We're pleased to hear that you found the ordering and delivery process to be good. If you have any suggestions for improvement or further thoughts to share, we’d love to hear more. Best regards. www.bricoinn.com team
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Bj E.
4 Oct 2025
Verified reviewItem delivered on time, but not a described in the advert. Ordered Gardena Pro S tree cutter, which the advert and specification therein states has a reach of up to 6.5m. The item is only 1.6m long and there is no provision to extend. There is no way these loppers could reach 6.5m unless operator was around 4m tall! Tried to return but told me I must do so Returns on my account. That requires 6 photos each less than 6mb. I can’t reduce photos on my iPad to that size. I have sought help from Customer support but time and again they refer me back to my account and returns. I am going round in circles and getting nowhere! All I am asking is to return the item, either for replacement with the advertised item or refund, but at no additional cost to me. No one is interested!!
Reply from Bricoinn.com
Hello, Thank you for sharing your experience with us. We're sorry to hear that the item did not meet your expectations and that you've encountered difficulties with the returns process. We understand how frustrating this situation can be and would like to assist you further. Your return request was accepted and a FREE shipping label was provided! In order to see the status, information and messages concerning your claim, please go to our website and log in on the upper right hand side following the path: My Account > My orders > View return status We sincerely apologize for any inconvenience caused. Thank you for your patience. www.bricoinn.com team
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Marika L.
17 Sept 2025
Verified reviewMugav võimalus tellida kvaliteetseid tooteid.
Reply from Bricoinn.com
Hello, Thank you for your kind words! We are thrilled to hear that you found our service convenient and our products to your satisfaction. Your positive feedback inspires us to continue providing high-quality offerings. Best regards. www.bricoinn.com team
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Edward Z.
9 Sept 2025
Verified reviewSuper szampon dla psa !
Reply from Bricoinn.com
Hello! Thank you for your wonderful review of our dog shampoo! We're thrilled to hear that you’re satisfied with the product. Your positive feedback means a lot to us and encourages our team to continue providing high-quality items for our furry friends. Warm regards! www.bricoinn.com team
Reply from Edward Z.
Dziękuję
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R. P.
3 Sept 2025
Verified reviewEverything OK
Reply from Bricoinn.com
Hello, Thank you for your positive feedback! We're delighted to hear that everything was to your satisfaction. If you have any further thoughts or suggestions, we’d love to hear from you. Wishing you a great day ahead! www.bricoinn.com team
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Ashley H.
20 Aug 2025
Verified reviewPump arrived in 7 days but had a continental plug rather than a UK plug
Reply from Bricoinn.com
Hello, Thank you for sharing your experience with us. We're glad to hear that your pump arrived promptly, but we do apologise for the inconvenience caused by the continental plug. We appreciate your feedback and are here to help if you have any further concerns. Best regards. www.bricoinn.com team
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Maureen D.
20 Aug 2025
Verified reviewExcellent price and quality didn't have to wait too long for delivery which Was really good
Reply from Bricoinn.com
Hello Maureen, Thank you for taking the time to share these positive comments about your experience with us. We are very happy to serve you in the best way possible. Please email support@tradeinn.com if you have any concerns or comments. Thank you and best wishes,
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Mick T.
6 Aug 2025
Verified reviewDelivery time and information T&T prima !!!
Reply from Bricoinn.com
Hello Mick, Thank you for taking the time to share these positive comments about your experience with us. We are very happy to serve you in the best way possible. Please email support@tradeinn.com if you have any concerns or comments. Thank you and best wishes,
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Graham S.
23 Jul 2025
Verified reviewwhen I ordered the pond pump the delivery date was later than on the pre-order jdetail. It was relevant as the old pump had given up the ghost.
Reply from Bricoinn.com
Hello, Thank you for sharing your experience with the pond pump order. We truly understand how disappointing it can be when delivery timelines shift, especially when your old pump has stopped working. Your feedback is invaluable to us, and we appreciate your patience as we work to improve our services. Best regards, The Bricoinn Team
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Rodney W.
23 Jul 2025
Verified reviewVery pleased with the speed of delivery. Five star.review
Reply from Bricoinn.com
Hello! Thank you for your wonderful feedback regarding the speed of our delivery. We are thrilled to hear that you had a positive experience with us and appreciate your kind words. At Bricoinn, we strive to provide excellent service, and your satisfaction means a lot to us. Best regards.
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Irina M.
23 Jul 2025
Verified reviewsuper ok
Reply from Bricoinn.com
Hello! Thank you so much for taking the time to share your positive feedback. We’re thrilled to hear that your experience with us was "super ok." Your satisfaction is our priority, and we truly appreciate your support. We look forward to welcoming you back soon! Best regards, The Bricoinn Team
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Maria L.
23 Jul 2025
Verified reviewEverything was ok.
Reply from Bricoinn.com
Hello, Thank you for taking the time to share your thoughts with us! We're delighted to hear that everything was ok during your stay. Your feedback is important to us as we strive to enhance our guest experiences. We look forward to welcoming you back soon! Best regards, The Bricoinn Team
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Paul T.
23 Jul 2025
Verified reviewVery pleased with the service
Reply from Bricoinn.com
Hello! Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you were very pleased with our service, and your feedback motivates us to continue providing a great experience for all our guests. If there’s anything more we can do to enhance your future stays, please don’t hesitate to let us know. Best regards, The Bricoinn Team
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Rachel P.
9 Jul 2025
Verified reviewEverything with this company was spot on and exactly as you'd want an online shopping experience to be. Good communication, well packaged item, delivered when I was told it would be. No complaints here and I will look out for this company in future.
Reply from Bricoinn.com
Hello! Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you appreciated our communication, packaging, and timely delivery. Your feedback inspires us to continue delivering great service and products. We look forward to serving you again in the future! Best regards, The Bricoinn Team
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T. A.
9 Jul 2025
Verified reviewI have used this company a few times recently and always had great service and the best prices for the items i have purchased. I would definitely use them again.
Reply from Bricoinn.com
Hello, Thank you so much for your wonderful feedback! We're delighted to hear that you've had great experiences with our service and found our prices unbeatable. Your satisfaction is our top priority, and we genuinely appreciate your support. We look forward to serving you again soon! Warm regards, The Bricoinn Team
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Anita claudia S.
8 Jul 2025
Verified reviewSuper good
Reply from Bricoinn.com
Hello! Thank you so much for your wonderful review! We’re thrilled to hear that you had a super good experience with us at Bricoinn. Your support inspires us to continue providing exceptional service. We look forward to welcoming you back soon! Best wishes, The Bricoinn Team
Reviews displayed in chronological order