What do Internet users think about bmw.europe-moto.com ?

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions. Customers also mention quick turnaround, competitive pricing, and items arriving in good or even excellent quality. The site is said to be easy to navigate, with a wide range of items for different models, while one complaint concerns a refund still pending and another says delivery took too long. Bmw.europe-moto gathers mostly positive customer feedback with 3016 reviews published in total and an average rating of 4.2 stars.

What is bmw.europe-moto.com's address ?

24 Rue Raoul Dufy 34000 Montpellier

Reviews for Bmw.europe-moto.com

Total: 3 016 reviews since 04/11/2020

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4.2

Based on 860 reviews from the last 12 months

5

66%
4

12%
3

7%
2

4%
1

10%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.

This summary is AI-Generated

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Helpful?

Delivery

327 reviews mention delivery, with 61% positive feedback.

"Reliable and quick service."

"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."

"4 days before the item were shipped from you is way to long…"

Digital experience

65 reviews mention the digital experience, with 82% positive feedback.

"Easy to use and great shipping to the USA. Thank you, will be coming back again."

"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."

"Site was easily navigable, an enormous range of items for every model, the product arrived quickly and was of the highest quality - I have used the…"

Team expertise

29 reviews mention our team's expertise, with 93% positive feedback.

"Professional 👍"

"Very professional and good value for money!!"

"Top Service and Top prices. Recomended!"

Responsiveness

20 reviews mention our responsiveness, with 85% positive feedback.

"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"

"Quick deliveri"

"Correct, informativ, gyors."

Friendliness & courtesy

11 reviews mention our friendliness and courtesy, with 91% positive feedback.

"Excellent service and great customer service."

"Services was very good and helpful"

"Great service , Thanks so much"

Choice

10 reviews mention choice, with 90% positive feedback.

"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"

"Great choice, good prices"

"The Best choice every make!"

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A. A.
12 May 2022
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Superb experience
Experience from: 8 Apr 2022
A. A.
12 May 2022
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Easy to order and fast delivery
Experience from: 6 Apr 2022
A. A.
12 May 2022
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Everything was simple and fast. Product is exelent as shown on picture. Will buy again from you
Experience from: 4 Apr 2022
A. A.
12 May 2022
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Good service
Experience from: 4 Apr 2022
A. A.
12 May 2022
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I received the products I was expecting. However, I was not able to get in touch with the seller EUROPE MOTO when I wanted to and this gave me a certain level of anxiety. Two weeks ago I passed a second order of BMW products with EUROPE MOTO but it hasn't shipped yet and I have no way to reach the seller. The phone number shown on EUROPE MOTO's website appears to be fake and EUROPE MOTO does not answer emails. This should be fixed
Experience from: 6 Apr 2022
A. A.
12 May 2022
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Excellent service, kept up to date on delivery. Just be aware of the duty you need to pay if from the UK.
Experience from: 25 Mar 2022
A. A.
12 May 2022
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very late shipment very poor communication with the seller
Experience from: 25 Mar 2022
A. A.
12 May 2022
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Took some time before I get the item, and when it arrived some Screws was missing!
Experience from: 18 Mar 2022
A. A.
7 May 2022
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Perfect
Experience from: 31 Mar 2022
A. A.
7 May 2022
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Great customer service, fast shipping, will definitely order again from here
Experience from: 20 Mar 2022
A. A.
7 May 2022
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Nice service.
Experience from: 31 Mar 2022
A. A.
7 May 2022
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The products are of a very good quality.
Experience from: 4 Feb 2022
A. A.
7 May 2022
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Good
Experience from: 30 Mar 2022
A. A.
7 May 2022
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Ordered a product. Contacted prior to processing to cancel and was told to wait until it was issued and send back. Cost of postage back made it infeasible.
Experience from: 27 Mar 2022
A. A.
7 May 2022
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Good service, not exceptional as delivery charge seemed high, but product arrived and works.
Experience from: 2 Apr 2022
A. A.
7 May 2022
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Prompt service
Experience from: 31 Mar 2022
A. A.
7 May 2022
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Easy to use, its matter of plug and charge you motorcycle
Experience from: 5 Apr 2022
A. A.
7 May 2022
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The site has a great selection of genuine BMW parts and accessories. It’s a easy site to browse and select the items you want to buy. My only negative is this, it’s not BMW moto’s fault but I thought I’d highlight for any UK buyers as it caught me out. The seat was a very good price, that’s why I purchased it, but I had to pay the import duties here in the UK before it was delivered. It went from being a £200 bargain to a £250 “did I really need this” kind of purchase. Again, not the sellers fault but worth a mention. Apart from that, all good.
Experience from: 26 Mar 2022
A. A.
7 May 2022
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The goods arrived as describes and were very well packaged. However, delivery to the UK took five weeks and I was charged 30% extra by DHL for import tax, so it ended up more expensive than buying from my local dealer and getting the next day. Unfortunately, as a UK buyer this company are not worth me using again.
Experience from: 27 Mar 2022
A. A.
7 May 2022
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The received accessory cannot be installed which really irritating. Please help it out.
Experience from: 7 Mar 2022