What do Internet users think about bmw.europe-moto.com ?

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions. Customers also mention quick turnaround, competitive pricing, and items arriving in good or even excellent quality. The site is said to be easy to navigate, with a wide range of items for different models, while one complaint concerns a refund still pending and another says delivery took too long. Bmw.europe-moto gathers mostly positive customer feedback with 3055 reviews published in total and an average rating of 4.2 stars.

What is bmw.europe-moto.com's address ?

24 Rue Raoul Dufy 34000 Montpellier

Reviews for Bmw.europe-moto.com

Total: 3 055 reviews since 04/11/2020

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4.2

Based on 899 reviews from the last 12 months

5

67%
4

12%
3

7%
2

4%
1

10%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Bmw.europe-moto is described as a company where ordering feels straightforward, with helpful staff, fast delivery, and good value for money. A few customers mention that the order process can become confusing because of different packages and options, and one review points to misleading product descriptions.

This summary is AI-Generated

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Helpful?

Delivery

339 reviews mention delivery, with 62% positive feedback.

"Quick delivery to JP, I took 1week!"

"The parts fits the bike. Very long delivery time, but that is Chronoposts fault."

"Ordered a beautiful jacket, but still not delivered after 3 weeks. Investigation ongoing, pending feedback. Very disappointed"

Digital experience

65 reviews mention the digital experience, with 82% positive feedback.

"Quick service / delivery. Tech drawings on site are fantastic for finding Parts."

"Easy to use and great shipping to the USA. Thank you, will be coming back again."

"Excelente calidad y comodidad, el servicio de la página es muy rápido, gracias, saludos."

Team expertise

30 reviews mention our team's expertise, with 93% positive feedback.

"Great service, friendly staff, and a fantastic selection of bikes. Highly recommend."

"Professional 👍"

"Very professional and good value for money!!"

Responsiveness

22 reviews mention our responsiveness, with 82% positive feedback.

"Very fast respond ! Happy to have link business with"

"Reliable and quick service."

"Prompt, cheerful, helpful staff and made to feel like a valued customer. Top rate"

Friendliness & courtesy

12 reviews mention our friendliness and courtesy, with 92% positive feedback.

"Excellent service and great customer service."

"Services was very good and helpful"

"Great service , Thanks so much"

Choice

11 reviews mention choice, with 91% positive feedback.

"nice prices, great stuff, large options, but definitely be sure of what you buy because returns are quite expensive"

"Great choice, good prices"

"The Best choice every make!"

1 ★

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5 ★

A. A.
30 Nov 2022
Verified review
Collected and verified by Verified Reviews
Quick delivery, excellent quality
Experience from: 31 Oct 2022
A. A.
30 Nov 2022
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Everything was fine
Experience from: 1 Nov 2022
A. A.
30 Nov 2022
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put in some more details on all the products, and photos as well.
Experience from: 27 Oct 2022
A. A.
30 Nov 2022
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All ok
Experience from: 27 Oct 2022
A. A.
30 Nov 2022
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Thanks for the great service- easy to order and gets to you in reasonable time.
Experience from: 30 Oct 2022
A. A.
30 Nov 2022
Verified review
Collected and verified by Verified Reviews
Worst BMW seller ever.. Didn't attend as client asked!! made me spend 16€ for returning the article, without refunding on the new payment!! made me pay more for the same article just for changing the size of the article, as asked from moment 1!! first and last time I bought something in this site, and to all my collegues in BMW Motorrad world, I'll present BMW.europe-moto as what they are. Not even a single e-mail, wanting to know what happend or to try and compensate for the poor service. WILL NOT HAVE ANOTHER € FROM ME!!!
Experience from: 26 Oct 2022
A. A.
30 Nov 2022
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Excellent service, shipment by DHL which is always nice.
Experience from: 26 Oct 2022
A. A.
30 Nov 2022
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Delighted with the product I ordered as it is top class quality
Experience from: 2 Nov 2022
A. A.
30 Nov 2022
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Excellent service thank you kept my old k25 spotlights going
Experience from: 27 Oct 2022
A. A.
30 Nov 2022
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Everything went very well, including the return.
Experience from: 29 Oct 2022
A. A.
30 Nov 2022
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First class service all the way. Prompt delivery exceeded my expectations and kept informed all the way. Goods exactly as described. Great price. Happy man!
Experience from: 28 Oct 2022
A. A.
30 Nov 2022
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Great price, works as it should
Experience from: 31 Oct 2022
A. A.
22 Nov 2022
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Fast delivery. I got my package before the estimated delivery date. I will buy from you again.
Experience from: 26 Oct 2022
A. A.
22 Nov 2022
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Everything ok.......................................................................
Experience from: 17 Oct 2022
A. A.
22 Nov 2022
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Good pricing and quick delivery
Experience from: 24 Oct 2022
A. A.
22 Nov 2022
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Great site, and well priced plus fast shipping.
Experience from: 21 Oct 2022
A. A.
22 Nov 2022
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Items not as described, claim discarded unless returned in ten days (which means you can't use their delivery service), no delivery slip/waybill?, no refund for the extra delivery charge, refund is a coupon for items and doesn't cover the new delivery charge you get when trying to redeem your coupon. Should not be on the internet...
Experience from: 19 Oct 2022
A. A.
22 Nov 2022
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Quick delivery,as it should be
Experience from: 21 Oct 2022
A. A.
22 Nov 2022
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Great job
Experience from: 26 Oct 2022
A. A.
22 Nov 2022
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I was a little worried about ordering to the UK due to the obvious import challenges sometimes faced but, everything was straightforward and the product arrived very quickly, well packaged and exactly as described. I would definitely use again.
Experience from: 20 Oct 2022