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Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
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A. A.
17 Feb 2022
Verified reviewReceived my items on time with no problem. Good quality items, worth the purchase price. Would certainly recommend this website.
Reply from Bikeinn.com
Dear Joao, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewGood price and delivery to UK pretty quick, had to return one item as I didn’t like it but it was a painless experience
Reply from Bikeinn.com
Dear simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewRychlé doručení.Na mou výšku 176 a váha 71 kg velikost M
Reply from Bikeinn.com
Vážený zákazníku, Děkujeme, že jste si našli čas podělit se s námi o tak pozitivní komentáře o vaší zkušenosti. Jsme velmi rádi, že jsme vám mohli sloužit tím nejlepším způsobem. Tento typ zpětné vazby nám umožňuje identifikovat, co děláme dobře a v jakých aspektech bychom měli pracovat na zlepšení zkušeností našich zákazníků. Proto si vážíme vaší zpětné vazby. Neváhejte kontaktovat náš tým zákaznických služeb e-mailem na support@tradeinn.com s jakýmikoli obavami nebo připomínkami. Děkuji a s pozdravem,
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A. A.
17 Feb 2022
Verified reviewExcellent service
Reply from Bikeinn.com
Dear A R, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewfair and reliable
Reply from Bikeinn.com
Dear Dan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
all the best and success in your work
Show exchanges Hide exchanges -
A. A.
17 Feb 2022
Verified reviewEverything came as expected, great value.
Reply from Bikeinn.com
Dear Burly, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2022
Verified reviewcorrecte aanbieding, keurig op tijd geleverd. top.!
Reply from Bikeinn.com
Beste klant, Bedankt dat u de tijd heeft genomen om zulke positieve opmerkingen over uw ervaring met ons te delen. We zijn erg blij u zo goed mogelijk van dienst te hebben kunnen zijn. Dit soort feedback stelt ons in staat om te identificeren wat we goed doen en op welke aspecten we moeten werken om de ervaring van onze klanten te verbeteren. Daarom stellen we uw feedback op prijs. Neem gerust contact op met onze klantenservice door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of opmerkingen maakt. Bedankt en vriendelijke groeten,
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A. A.
3 Feb 2022
Verified reviewCheapest on the internet, that I could find, super quick delivery, well packaged. No compaints, and will definitely use again.
Reply from Bikeinn.com
Dear steve , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Feb 2022
Verified reviewFast service, good prices and no UK import problems.
Reply from Bikeinn.com
Dear Jonathan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Feb 2022
Verified reviewΠολύ καλη εξυπηρέτηση
Reply from Bikeinn.com
Αγαπητέ πελάτη, Σας ευχαριστούμε για τις ευγενικές σας κριτικές, ήταν μεγάλη μου χαρά να σας εξυπηρετήσω με τον καλύτερο δυνατό τρόπο. Αυτό το είδος σχολίων μας βοηθά να βελτιώσουμε τις υπηρεσίες μας. Για περισσότερες πληροφορίες ή ερωτήσεις, μη διστάσετε να επικοινωνήσετε με την εξυπηρέτηση πελατών στέλνοντας email στη διεύθυνση support@tradeinn.com Ευχαριστώ και χαιρετισμούς,
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A. A.
2 Feb 2022
Verified reviewQuick and quality service that delivered what it promised
Reply from Bikeinn.com
Dear Matt , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Feb 2022
Verified reviewGreat service, great prices and just a great shop
Reply from Bikeinn.com
Dear Robert , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Feb 2022
Verified reviewThe Bikeinn website and product purchase was easy and straightforward. The tracking app for my product was awful. One product shipping from Spain to UK. I received 6 different tracking notifications all for different destinations. USA, Germany, Holland. I product was delivered to each of these locations and I was notified of this. It was not until I contacted Bikeinn that I was told where my purchase actually was. My product actually arrive two days later in the uk.
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A. A.
31 Jan 2022
Verified reviewVery quick and item is exactly what I ordered, comms and replies is 100%
Reply from Bikeinn.com
Dear Ray Grant , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Jan 2022
Verified reviewDid not realise delivery was from Spain, so took a little longer than expected, but well packed and recieved in a decent amount ot time.
Reply from Bikeinn.com
Dear Tracy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Jan 2022
Verified reviewNo complaints. Good price. Quick delivery.
Reply from Bikeinn.com
Dear Andy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Jan 2022
Verified reviewThe product came fast and is working perfectly.
Reply from Bikeinn.com
Dear Misko , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Jan 2022
Verified reviewEasy to order and options for payment
Reply from Bikeinn.com
Dear Sonia , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Jan 2022
Verified reviewExcellent service would highly recommend and will purchase again.
Reply from Bikeinn.com
Dear Dave , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Jan 2022
Verified reviewSzybko, sprawnie, no i część, była po prostu dostępna
Reply from Bikeinn.com
Droga, Dziękujemy za poświęcenie czasu na podzielenie się z nami tak pozytywnymi opiniami na temat swoich doświadczeń. Jesteśmy bardzo szczęśliwi, że mogliśmy służyć Państwu w najlepszy sposób. Ten rodzaj informacji zwrotnej pozwala nam określić, co robimy dobrze i gdzie musimy pracować, aby poprawić wrażenia naszych klientów. Dlatego doceniamy Twoją opinię. Jeśli masz jakiekolwiek wątpliwości lub opinie, skontaktuj się z naszym zespołem obsługi klienta, wysyłając e-mail na adres support@tradeinn.com. Dzięki i pozdrawiam,
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